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About Us
We have one simple, but very important mission: 'To maximize the quality of life
for those living with cancer and other life limiting illnesses'
Take a look at our Website page for more information.
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Shipping
1) All items are in stock and we aim to have the items with you within 2-5 working days
of your payment being received. We aim to post same day if paid for before 12.00 pm, but occasionally because of factors
beyond our control this is not always possible.
2) Package handling takes between 1-2 business day at the warehouse, so please make sure you
enter the correct payment and shipping information before check out as this is final and
cannot be changed.
3) Please note that items purchased on weekends and bank
holidays are dispatched on the next working day.
4) UK delivery is normally Royal Mail or Courier. We may change this at our discretion if we can get you a better shipping price.
International shipping is via the Global Shipping Programme only and will incur additional charges. We also cannot combine postage on any International order.
Any Custom charges are the responsibility of the buyer.
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Payment
Payment should be sent within 5 days of an auction ending. If payment is not received within this time frame we reserve the right to cancel the order and re-list the item.
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Contact Us
Office opening hours 9.00am-4.00pm Monday to Friday. Emails and phone calls
will be answered between these working hours and we will try our utmost to get back
to you within 24 hours.
Please make an appointment before visiting.
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Returns
We want you to be happy with your item so if you are not happy with your purchase,
because it has a fault or damage, please contact us first and then
return within 14 days of receiving your item. This is available unless
stated in the item description above. Return postage and packaging
is at the cost of the buyer and all P&P is non refundable.
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