Delivery
Fast delivery Australia wide. Most orders leave our local warehouses in south eastern Melbourne within one business day. You will receive a tracking number via email or SMS shortly after confirmation of your order.
Deliveries are facilitated by our trusted courier. Delivery time will vary depending on your location. Estimate delivery times as follows. Please note that delivery times are estimates only, actual delivery times may vary due to unforeseen circumstances.
STATE | TIME |
VIC |
2-5 working days |
NSW |
2-5 working days |
QLD |
3-6 working days |
SA |
3-7 working days |
TAS |
7-10 working days |
WA |
7-10 working days |
NT |
7-10 working days |
After you placed the order, we cannot change the order details such as shipping address due to eBay policy.
PO Box is not accepted as signature is required for delivery. If you are in a rural or remote area, please contact us before placing an order as a surcharge might be applied.
Pick-up
Pickup is available for this product at our VIC warehouses, please contact us (Mon-Fri 9:30am-5:00pm) to book collection.
We accept payment through PayPal, Credit or Debit Card, Direct Deposit to the bank account, or other options eBay provided. Please leave you eBay user ID as reference if you are making bank transfer.
We accept cash for local pickup purchases.
This product comes with 6 months warranty against manufacturing defects. If a manufacturing defect is found, we will repair or replace the faulty product including shipping costs. Replacement products will only be shipped after the faulty item has been received and assessed.
The warranty is considered void if the item has been modified, altered, or tampered with by a person or persons not authorized by Techtec Pty Ltd to provide service (not including standard periodic maintenance).
Warranty does not cover damage caused by normal wear and tear, accidents, misuse, abuse, lack of maintenance, neglect, natural disaster, or other external causes; damage caused by operating the equipment in a manner outside that described in the instructions.
If you received a wrong item, an item with missing parts, or a damaged item in transit, please contact us within 24 hours of reception. We will help you out with either replacement or repair, with no further cost.
We recommend sending returns via registered post or courier as we do not accept responsibility for lost items.
Established by an experienced manufacturing and marketing team, we strive to help customers find the premium products with affordable price.