1: Please write any special request (e.g. Colors or Size) in Note
when you make payment, because most of orders will be processed
instantly and dispatched in same day.
2: Please confirm your detailed shipping address is up-to-date and same
in your eBay account before you make payment. Please include
daytime phone number in your eBay address; your local postman or customs
will use this phone number to contact you!
3: Serious bidders only, please. Orders will be cancelled and an unpaid
item dispute opened if payment is not received within 4 days.
(1) We will ship your item(s) within 3 working day.
(2) We send to USA ,15-25 working days.
(3) UK / Auatralia / Canada ,15-35 working days.
(4) Europe , 15-35 working days.
(5) Other Countries, 20-45 working days.
(6) We can also provide express post by EMS(4-15 days) or DHL(4-8 days).
The cost is higher than standard postage, about $ 30 or higher. If you
want post by EMS or DHL, please contact us.Very reasonalbe shipping fee
will be charged
(7) Import duties, taxes and charges are not included in the item price
or shipping charges. if you still need to pay for the Import duties or
taxes; we are unable to take any responsibility for this.
About Us
Welcome to our store!
We are a company specializing in the
research, development and production of Moissanite Loose Gemstone. Has
been engaged in the Moissanite stone jewelry industry for more than 15
years.
We have our own factory and a number of
professional designers in China. We can provide you with satisfactory
design solutions or we can customize your own jewelry according to your
design patterns (no secondary sales, confidentiality ).
We supply many products, including Moissanite Stone, Zirconia, and so on.
"High quality products, reasonable prices, high-quality customer service, and reliable reputation are our purposes.".
Payment
1: Please write any special request (e.g. Colors or Size) in Note
when you make payment, because most of orders will be processed
instantly and dispatched in same day.
2: Please confirm your detailed shipping address is up-to-date and same
in your eBay account before you make payment. Please include
daytime phone number in your eBay address; your local postman or customs
will use this phone number to contact you!
3: Serious bidders only, please. Orders will be cancelled and an unpaid
item dispute opened if payment is not received within 4 days.
Shipping
(1) We will ship your item(s) within 3 working day.
(2) We send to USA ,15-25 working days.
(3) UK / Auatralia / Canada ,15-35 working days.
(4) Europe , 15-35 working days.
(5) Other Countries, 20-45 working days.
(6) We can also provide express post by EMS(4-15 days) or DHL(4-8 days).
The cost is higher than standard postage, about $ 30 or higher. If you
want post by EMS or DHL, please contact us.Very reasonalbe shipping fee
will be charged
(7) Import duties, taxes and charges are not included in the item price
or shipping charges. if you still need to pay for the Import duties or
taxes; we are unable to take any responsibility for this.
Returns
Refund
or replacement request is available only the requests within 2 week
after parcel received & returning the item as the same condition as
received.
Please contact us to request a return
authorization. Your name, auction number, and reason for return should
be included in the email. All items returned must contain all original
packaging materials. If the item is found non-defective, the item will
be sent back to the buyer at buyer's expense. Items returned without RMA
number will be refused and returned to the sender. Buyer is responsible
for All Return Postage and Shipping Charges. Buyer is responsible for
additional shipping costs for items that are returned refused and/or
undeliverable. We do not accept any returns without an authorization
number on the box or label it is being returned in.
Contact Us
Your feedback is very important to us. Please leave us positive feedback
when you receive the product, with a detailed sales rating of five
stars.
If there are any issues with the product, please communicate with us
before leaving neutral/negative feedback or opening an eBay/PayPal case.
We will do our best to resolve your issue.
However, due to the large number of emails received every day and
different time zones, we make every effort to reply to your emails as
soon as possible; We may not be able to reply to your email immediately.
Please allow us to respond within 24 hours.