Payment Terms
We accept Payment through PayPal Only as it is safest and quickest mode of Payment which not only enables us to expedite your shipment speedily but also protects every one’s interest.
SHIPPING
We only ship to the eBay / PayPal address. If you would like to send to another address, please change your eBay / PayPal address before making a payment.
The shipping of products usually takes 4 to 5 working days, but only under certain circumstances (e.g. problems with the customs, problems with the shipment, problems with the order of items, etc.). In this case, the shipping may extend to 10 days. Buyers will be notified of the status in the event of a delay.
International Shipping
We ship Worldwide EVERY DAY! Our experienced International Shipping Team and shipping partners make it easy for you to shop at DR.Jacson and have your order delivered right to your door, no matter where you live.
Approximate delivery time for standard service (by eBay Global Shipping Services)
UK, USA & Asia: 5 - 10 days (Subject to Receiver Availability)
Europe: 7 - 12 days
Rest of World: 15 - 30 days
The shipment Tracking number will be provided after the shipment has been shipped.
Customs, Duties & Taxes
Import duties, taxes and charges are not included in the item price or the shipping charges. These charges are the buyer's responsibility. Please check with your local customs authority to determine these additional costs prior to bidding or buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - please do not confuse them for additional shipping charges.
Sometimes packages may be stopped and inspected by Customs officials at the border of your country. In our experience these inspections are quick and easy, but in some cases it may cause a delay in your package arriving. Usually these delays will be shown in your tracking information.
If customs decide that your package cannot enter your country, it will be returned to us. In this case, you will be issued a full refund minus shipping and return shipping costs when we receive package back.
Declaring low value amount on Invoice to avoid duties & taxes?
While we love pleasing our customers, this is simply one request that we cannot accommodate no matter what the circumstances might be. We always state the full dollar value of any and all merchandise being shipped to a customer as we are required to do so by law.
Returns:
If an item arrives damaged, it must be reported to us immediately along with damage package images, so that we can correct the situation
No claims will be accepted if reported after 7 days from the date package received.
Please email the digital pictures of the damaged or faulty item.
Any shipping, installation, or incidental fees are non-refundable.
Items that have been installed or altered are non-returnable.
BULK SHIPPING DISCOUNT
If you want to order multiple items at the same time, we offer shipping discounts.
The shipping discount varies and will be calculated on a case-by-case basis.
Contact us for discount shipping before you make the payment.