REPLACEMENT OF ORIGINAL SKY Q REMOTE CONTROL HD INFRARED TV

ITEM Features

Original SkyQ remote control
(From a Sky Approved Partner)
Perfect replacement or spare for your Sky Q 1TB, 2TB and Sky Q Mini box
Voice search function
Use your voice to search for what you love with integrated voice control with our latest Sky Q remote.
Latest 2021 version Genuine Original Sky Q Infrared Remote Control With Bluetooth Voice Control
EC201 - EC202 Models
For Sky Q boxes
Works with all Sky Q boxes, plus the Sky Q Mini box.
This is the newest official Sky Q remote with Bluetooth voice control. It is compatible with Sky Q and has a wireless range of more than 10 meters. This remote control unit is made by Sky and is 100% genuine. It is a wireless model which means that you can easily control your Sky Q box without being tethered to it. The remote is very easy to set up and use, and it is perfect for those who want the best possible experience when using their Sky Q box.
Turning your box off and on
You can use the standby button to turn your Sky Q box in and out of standby. If you’ve set up HDMI control, you can also hold down your standby button for 3 seconds to turn your TV into standby too.
Find my remote
Sick of losing your remote down the back of the sofa? So are we. That’s why our Sky Q touch remotes have a handy Find my remote feature to stop you turning your house upside down when you’ve lost it.
Press the Q button on the front of your Sky Q box and after a few seconds a paired Sky Q touch/Sky Q remote with Voice Control will beep for 30 seconds. Once you've found it, press any button on your remote to stop the beeping.
UK Postage only
If you’ve noticed that your Sky Q remote is unable to control the volume on your TV you may need to set up your remote. You may also notice that some of the other functions on the remote still work.
How to Program the TV Volume to your Remote
If you have a Sky Q touch remote or Sky Q remote with Voice Control:-
1. Press and hold 7 and 9 until the light on the remote flashes. This will reset the remote.
2. Press and hold 1 and 3 until the light flashes.
3. Select Next and follow the on-screen instructions.
If you have a Sky Q remote or Sky Q Accessibility remote:-
1. Press Home on your remote
2. Select Settings, then Setup, followed by Remote Control
3. Select the remote you're using
4. Select Control your TV then Find it for me and follow the on-screen instructions

Shipping

Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. Deliveries outside the UK mainland are all subject to extra delivery charges, please contact us so we can help you sort the order for you. .

Returns

If you have any problem regarding the item, weather it is faulty or damaged, please feel free to contact us before opening a return request. While placing an order, please make sure your equipment is compatible with this item, otherwise you’ll have to pay the return postage. In some cases if the item is in used or damaged condition, we will issue a partial refund. You have 30 days from placing your order to return an item to us. We do not accept returns on items that have been used/installed but we will offer a replacement for a faulty item. We will issue full refund only if the item is received with it's full, original packaging and falls within the outlined time frame. Before we issue a refund, we reserve the right to have the goods inspected by our in-house technicians prior to replacement or refund.

FEEDBACK

If you have any questions or problems please do not hesitate to contact us. We will make every effort to respond your inquiries as early as possible usually within 24hrs. If you are not happy with our product, please do not leave us a negative or neutral feedback before contacting us, just bring the issue in our knowledge and we will do our best to resolve the issue for you..