Please read the Conditions (below) before asking questions. If your question relates to matters covered in these Conditions, for efficiency’s sake, I will refer you back to these Conditions.

The conditions 

1 Shipping: Add $10 Parcel Post

My standard shipping is via Australia Post’s Parcel Post satchels. I do not make money on shipping. Occasionally, the invoice you paid may have shown greater shipping than the actual satchel I used. In every such occasion, you will receive a refund of the excess around the time of the tracking update.

2 Combined shipping: Of course I combine shipping - when you ask for this, you must advise which other specific items you want to combine & they must all end within 7 calendar days of each other. You must ask before the first auction ends. No exceptions.

3 Paying for combined shipping: If you want combined shipping do NOT pay individually for the items. Sounds logical, but…..Wait for the combined invoice instead which should arrive within 12 hrs of the last auction. Why so late? Because I could be asleep to busy. However, if you decide to pay invoices individually, I will always refund the excess shipping around the time I update your tracking. I will not reduce the shipping on the second invoice to provide the correct overall shipping because the invoices won’t be accurate on a standalone basis. If you have paid individually, be patient & you will get your refund at the time of the tracking update. No exceptions.

4a Shipping upgrade – before invoice paid If you want to revise the shipping, for example, Express Post instead of Parcel Post, please request it before the auction ends. That way, I can issue you the correct invoice up front. In some cases, I may not be able to revise the shipping, eg: If I cannot make the earlier trip to the post office. In such cases, I will let you know.

4b Shipping upgrade – after invoice paid If you have paid an invoice, please do not ask for a revision to shipping as you will be disappointed with my response. These cases require cancellation of the invoice & re invoicing & it normally takes more time that buyers are prepared to wait and the resulting dissatisfaction is not something I can deal with. Hence I don’t offer the option.    

5 Tracking: All Parcel Post satchels are tracked with Aust Post. You can review the progress of the item on their website.

6 Discounts: Low prices & low margins mean no discounts. This includes no volume discounts & no best price requests. Use “Best Offer” where available. No exceptions.

7 Offline price negotiations & offline transactions: I don’t do either of these. No exceptions.

8 Pick ups: No pick ups, no meet ups & I don’t drink coffee. No exceptions.

9 Cancellations: I do not cancel bids, offers and wins unless ebay insists. Bid carefully as I am not responsible for a buyer’s change of mind or errors.

10 Buyer retracting their bid: If you retract your bid and select a false reason for the cancellation, you will be reported & blocked. Retraction of a bid for “Entered wrong amount” is not a get out of jail free card. You must then enter the correct amount or be reported /blocked.  

11 Non payers: Non payers will be reported & blocked irrespective of their reasons for non payment. Reasons such as hospitalization for brain surgery or a seizure, bidding while sleepwalking, child made the bid while playing on your phone, pensioner status, special needs buyer or children, single income status or no income status do not fly with me. Yes, these are all real excuses I’ve received.  

12 Abuse of the returns process: I only accept returns which ebay effectively gives me no option but to accept. If you abuse the returns process, you will be reported & blocked. Change of mind masquerading as “not as described” is classified as abuse of the returns process. Don’t. Go. There. Change of mind is any reason whatsoever other than faulty & can include don’t want it anymore, found it cheaper elsewhere, found something similar, the event was cancelled etc.

13 Can I exchange or get credit? No exchanges/credit unless ebay requires it. No exceptions.

14 Discount for flaws: I don’t give discounts for damaged/not as described (NAD) items which the buyer has in their possession. It is sad, but some buyers will damage an item in a way that is acceptable to them in order to get a discount. Other buyers photoshop issues into photos to get a discount. I will however happily give a full refund of the goods or if ebay requires me to do this. Of course, the buyer must return the goods. 

15 Can I get a Buy It Now (BIN)? Yes. BINs are +30% on the auction price per ebay. The uplift is payment for depriving other buyers from bidding. This will require a re-invoicing process but you must act fast so no one else BINs on the item.  

16 Has it been sent yet? & When do I get my tracking info?

Please look at the ebay tracking field to see if the parcel has commenced its journey. This is far more efficient & reliable than me responding to you with a 22 digit tracking number in an email. I update tracking by the end of the day on which I posted it. If tracking has been inserted, then the parcel is on its way. If so, then Australia Post should have an estimated arrival date. If the posting deadline has passed, you see no tracking or no arrival date & I have not contacted you about any problems, then please, speak up. Of course if you feel there are unreasonable delays or the tracking isn’t making sense, please contact me asap. 

17 Handling period: Ebay allows a 2 business day handling period b/w the time you pay & the time the item is posted. Handling period defers shipping for reasons such as time zone differences, allowing the seller to have a life or just to handle volumes of outgoing goods. Handling period always ends at midnight on a weekday whether you pay in the morning or at night. So your handling period can be up to 2.5 business days (60 hours), when you pay early in the day.

18 Communication: I don’t carry a cell phone around with me & I check into ebay probably once a day. By bidding you accept these conditions as well as the fact that if you send messages you may receive responses which are delayed by your standards. On this page, that is normal and you cannot change it by screaming at me. Have patience please.  

19 Legitimate issues? That’s what I am here for. Within the bounds of these Conditions, I will do my absolute utmost to help you sort out any problems. If however, you cancel for change of mind or start screaming at me & resort to bad feedback without an intelligent preceding dialogue and /or display sneaky self serving motives, I am pleased to say that you will not have a good experience here. Unlike most ebayers, I am happy to sacrifice good feedback for honesty. Happy Bidding!