VIVOSUN provides you with the premium hydroponics equipment and services. It is our commitment to be the best indoor gardening and hydroponic store that you can trust.
Why you need fabric grow bags?VIVOSUN fabric grow bags readily breathe, keeping roots and soil oxygenated and cool throughout the year.Great for developing strong, fibrous roots and keeping them healthy without needing regular root pruning. | How air pruning works?Air pruning happens naturally when roots are exposed to air in the absence of high humidity. The roots are effectively “burned” off, causing the plant to constantly produce new and healthy branching roots. If roots are not exposed to air, they continue to grow around the container in a constricted pattern. | Is it really effective for increasing yield?Using fabric grow bag means easy watering, less stress on the plant when moved, and quicker transplant times as filling requires no more than one person instead of several people, allowing others to handle additional work in the garden. |
Founded in California, Vivosun is a leading manufacturer of indoor horticultural equipment.
We will help you manage your plants with scientific precision and control all aspects of your grow with high-quality technology and tools including durable growing enclosures;Whether you grow indoors or out, we provide everything you need to grow the highest quality plants in the shortest amount of time.
Our mission is to empower growers at all levels and of all types to grow the best of what they love.
1. Items are generally shipped out within 1-2 business days from our warehouse after your payment has been cleared (Sat. & Sun. & Public holiday excluded.)
2. We only offer local delivery in USA, which normally takes about 2-6 business days to arrive. If you need Express Mail Service, please contact us by eBay message.
3. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
4. Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
Feedback & Detailed Seller Rating:
We are transnational corporations, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 2 business days to resolve the complaint to your satisfaction.
Returns:
Thank you for shopping at Vivosun. We want you to feel like every item you get from us is the perfect match for your grow space.
During the warranty period, if the product experiences quality issues, we provide two options:
1. Replacement or spare parts will be offered.
2. A partial refund of 20%-80% is available.
However, the above policy does not apply in the following situations:
1. Goods damaged due to improper operation;
2. Personal preference for the item;
3. Purchase of an incorrect item with an opened package.
If your item arrives to you damaged or defective, these exceptions do not apply. In those cases, we'll take care of it and work with you to find the best solution.
The Return Address:
Vivosun Return Center, 1320 S Baker Ave Suite B, Ontario CA 91761, USA
REFUND OPTIONS:
What are my refund options?
All refunds will be credited in your original form of payment, whether that is your Paypal account or your bank account. Refunds are for the complete price of the unit, minus return shipping costs (if applicable), as per our "Return Policy".
Do we offer price match?
We do not offer price match, especially during major holiday sales events, including Black Friday, Cyber Monday, Mid-annual Sale, and etc.
We also do not offer price match against Amazon or any other platforms.
When will I receive my refund?
For credit card refunds, we'll begin issuing your refund once we've received notification that you have returned your item(s). Most banks will process the refund within 3-5 business days.