Please email us with any questions you may have.
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Our Ever Evolving Inventory
One of the most exciting aspects of shopping at Raven's Treasure Hoard is that our inventory is always evolving. Each visit to our store promises new discoveries, as we continuously update our stock with fresh finds. What you see today could be gone tomorrow, so if something catches your eye, be sure to grab it before it's too late. This exciting and dynamic nature ensures that there's always something new and intriguing to explore, making each shopping experience unique and thrilling.
Our Background and Vision
Our journey began with a passion for discovering and curating a diverse range of new and used products that cater to a wide array of interests and needs. From the practical to the whimsical, our inventory reflects the richness and variety of life itself.
Our Commitment to You
At Raven's Treasure Hoard, customer satisfaction is at the heart of everything we do. We are dedicated to providing high-quality products at great prices, backed by exceptional customer service. Our goal is to ensure that every customer has an unparalleled shopping experience that combines affordability with quality and leaves our store happy and satisfied, eager to return for more treasure hunting adventures! Your happiness is our priority, and we are here to assist you every step of the way.
Happy Treasure Hunting!
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By ordering you agree to and are bound by our Store Policies as follows:
Shipping: We ship out orders within 24 hours during weekdays. Orders placed over the weekend are shipped out by Tuesday morning. We offer free shipping on as many products as we can. If an item has free shipping it will be clearly stated in the title (if possible) and in the description. We do not add handling fees and customers pay actual postage. Without any other hidden fees.
Size and Fit of Clothing: Please read the item's description carefully and look at all the photos. If in doubt, please reach out to us and we can send you measurements. We make every effort to list all clothing items as accurately as possible based on their labels. Some brands may run smaller or larger than average. Raven's Treasure Hoard is not responsible for a brand's size deviance.
Returns Policy: Unfortunately we cannot accept returns. In the rare instance that we do accept a return. The item must be unused, damage free and in its original packaging as shipped. If the item was new, all factory shrink wrap and seals must be intact. Any items shipped back to use without prior authorization, will be held for 7 days from date of arrival. We will email the customer and then the customer will have to pay shipping to have it shipped back to them. After 7 days the item will be considered abandoned and we will dispose of the item or resell it.
Damaged Shipments: If you receive a damaged product. Please contact us and send us clear photos of all sides of the box, including top and bottom. As well as clear photos of the damaged product. We will work with you to make things right.
Inaccurate Item Descriptions: While we make every effort to clearly, honestly and accurately describe every item we sell. There could be something that we missed in the item's description. Please contact us and send us photos of the issue you found. We will work something out. Please email us with any questions you may have.