Q: WHAT SHIPPING COURIER DO YOU USE? HOW FAST? A: Our system choose from either of DHL or FedEx as our standard couriers to worldwide destinations. As we are located halfway round the world for most buyers, please allow 4 to 7 working days for your item to arrive via this shipping method. If you do not prefer this method, please send us message BEFORE payment.Thank you. Q: CAN I USE MY OWN COURIER ACCOUNT? A: Yes, you can use your own DHL/TNT/UPS/FEDEX courier account. But for UPS and TNT couriers, please create the shipping label and send it to us. We will then arrange the booking and pick-up service. Please finalize prior to purchase so we can revise the listing to zero out the shipping cost. Q: DO YOU SHIP VIA POST OFFICE? A: There was a recent BIG price increase on the post office rates. Due to extended transit time, tracking concerns, and higher cost compared to DHL/FedEx, we discourage shipping via this method. But if you will insist, please message us for the cost. Please understand that by selecting this shipping method, you waive your rights of filing "ITEM NOT RECEIVED" complaint with Ebay and/or PayPal for a period of 90 days from the date we shipped your item, otherwise, please do not proceed. Q: DO YOU SHIP TO RUSSIA? A: No. Q: IS THE STATED SHIPPING COST FINAL? A: Our stated shipping rate is our DISCOUNTED best estimate and are mostly based on actual weight. In the event that you are located in a country which will entail VERY HIGH shipping cost from Manila and/or the item you will purchase will have HIGH VOLUMETRIC WEIGHT and will not be covered by the shipping cost you paid, WE WILL NOT SHIP. Instead, we will need to inform you first on the available courier options and with your agreement will request to send additional fund to cover shipping cost. If any of us will not agree, full refund is always guaranteed. IndexCardFlexTabs from Shipscript |