1. We can customize our Semi-Mounts in different sizes, shapes, and gold colors.

2. We guarantee all of our diamonds are 100% Conflict-free Diamonds 

3. We aim to ship all orders within 2-3 business days (almost always sooner)

For any questions or specific orders please contact us via messaging.

RETURNS:

1. We offer 30 days to return your purchase for any reason as long as the items are in original condition.

2. There will be a 15% restocking fee after 30 days up to 60 days of purchase

3. All sales are final after 60 days of purchase.

SHIPPING AND HANDLING FEES ARE NON-REFUNDABLE.

DOMESTIC SHIPPING:

Shipping is FREE via Post Office first class mail (U.S customer only)

Priority Mail $11

UPS Second Day $20

UPS Next Day $30

INTERNATIONAL SHIPPING:

Post office first Class $14

Post Office Priority     $40

Best In Gems is not liable for any international taxes, tariffs, duties, or internationally lost packages.

Sometimes tracking does not work after the parcel leaves the United States and every country has a different custom policy. So we cannot estimate the parcel delivery time.

CERTIFICATION:

We offer 3 forms of certifications for every gemstone or jewelry sold through our company.

1. A Best In Gems issued a certificate of Authenticity

Cost: $20, time: 1 weeks, Result: Certificate.

2. Universal Gem Lab (UGL): Independent Laboratory based in NYC.

Cost: $75, time: 3 weeks, Result: Certificate and Appraisal.

3. Gemological Institute of America (GIA): Foremost authority in gemstones

Cost: $250, time: 5 weeks, Result: Certificate.