We strive for 5 star positive feedback and work hard to offer the best service to our buyer.
Please email us before leaving negative feedback or opening a dispute.
If there a problem, please contact us by using ebay message, we will do our best to get back to you quickly.
(1). Work Hours: Monday - Saturday
(2). If you don't get response within 1-2 business days, please check your eBay email or My Messages in case your email provider has an overly-aggressive spam filter blocking eBay or my emails. Please add us in your contact and email us again.
(1). We accept PayPal and eChecks.
(2). If you are paying through Paypal using eCheck, note that your item will be shipped after eCheck has cleared.
(3). All payments are expected within 3 days after buying. A non-payment dispute will be opened if full payment is not received.
(4). We only ship the item to your Paypal address for fast and accurate shipment. If you want to change the address, please add a note when you make the payment. after you have paid.
(1). We do not profit on shipping. Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
(2). We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
(3). Items are generally shipped out with 1 business day after your payment has been cleared (Sat. & Sun. & Public holiday excluded.)
(1).We guarantee our items. All items are in brand new condition unless specified otherwise elsewhere in the description.
(2). All returns - defective or otherwise - must be preauthorized. Please contact us for authorization and return address before sending the item back.
(3). In all cases, buyer pays return shipping fees for exchange or refund. We will be responsible for the postage of replacements.
(4). Replacement will be made upon receipt of the returned item.