Please read the following before bidding on and/or purchasing this item.
By purchasing this item you are agreeing to the following terms and conditions:
Our business hours are Monday thru Friday 9:30am to 5:00pm PST. We are closed Saturday, Sunday, and ALL holidays. All message and emails will be answered, all payments will be processed, and all packages will be shipped only during our business hours. It is best to contact us via eBay's Messaging System, but if you do choose to contact us by email anyway; your email should include an eBay item #, your user ID, and should be sent from the email address that is registered with eBay
RETURNS: Returns requests are only accepted within 30 days from the invoice date. DIGI-DEALS offers a 30-day Money Back Guarantee; this means if for any reason you are unsatisfied with your purchase you may return the merchandise for a full refund of the original purchase price excluding shipping. Only items sent back in original packaging may be eligible for a full refund. Otherwise, a 15% restocking fee may be applied. Please note that return shipping and handling charges will not be refunded, with the only exception being for DOA items or if an incorrect item was shipped in our error.
If your item is found to be DOA (Damaged On Arrival) or if we made an error in fulfilling your order, you may make a claim within 30 days from the invoice date. To make a claim, simply send a message to our eBay account via eBay's messaging system, and you will receive a response within 24 hours (excluding weekends) confirming that we acknowledge your return inquiry. We will provide you with a return shipping address and/or RMA instructions. Replacement units will be shipped out once you obtain a RMA* (Return Authorization Number) and have shipped the defective unit back to us.
The buyer understands returns are repaired or replaced at the seller's discretion, and will give the seller a reasonable amount of time to process said return. Please note all returns claimed to be DOA will be tested. If the customer originally paid for the return of an item that is truly defective, the seller will refund the cost of shipping up to $5.00. If a prepaid return label was issued for the return of an item that tests to be 100% functional, up to a $5.00 processing fee will be applied and only a partial refund will be issued.
WARRANTIES: Many items carried on DIGI-DEALS are covered by a 1 to 3 year warranty. If your item is covered by a warranty and becomes defective after the 30-day Money Back Guarantee period has expired, you need to contact the manufacture to make a claim. Please note, all warranties are offered by the manufacturer and will be honored by the manufacturer only. In the event that you need to make a claim, a manufactures contact information can be found on the back of their packaging. Please save this contact info, and please save a copy of your invoice, as you will need both to make a claim with the manufacture. |