EZY-DOG DOUBLE UP COLLAR FOR ADDED STRENGTH AND DURABILITY (Special offer price)

PayPal is the preferred payment method we use.

But payment by credit or debit card is possible you need to contact us for payment details we will send you an invoice for payment.

We ship every working day Monday - Friday.

We show a handling time of 1 and 2 days however we often ship orders the same day if they are placed early enough and we have time.

We only ship by professional recognised carriers and offer a choice for you where available.

Royal Mail 48 tracked and un-tracked.

Royal Mail 24 tracked and un-tracked.

Express courier Parcelforce 48 or 24.

Please note all these service times are just guides none are a guaranteed timed service. Tracking is uploaded onto eBay immediately the items are shipped providing you with a clear tracking number for your purchase.

Please check the tracing number on the royal mail tracking site.

Please contact us if the item is over due by the following times.

Royal Mail 48 services - 4 working days overdue.

Royal Mail 24 services - 3 working days overdue.

Parcelforce - 1 working day overdue.

Please ensure your address details registered on eBay are complete and accurate as our labelling is automatic so uses your registered information directly.

Please note Large & Heavy items are shipped by express courier only and surcharges apply to certain areas and offshore places so Express shipping must be selected or contact us for instructions on how to make the extra payment.

The Areas affected are.

NORTHERN IRELAND (BT), ISLE OF MAN (IM), SCILLY ISLES (TR21-25), CHANNEL ISLANDS, SCOTTISH ISLANDS AND HIGHLANDS.

POSTCODES HS, IV, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, ZE

We hope you will love your purchase, however if you need to return it unwanted we have a 30 day return policy.

As long as the item is unused and in perfect re-sellable condition with all retail packing and any tags and labels. Any free gifts must also be returned where appropriate.

There are 3 options for returns.

For any items you ordered which were delivered by normal Royal Mail Post you can either return through the eBay returns system.

Or you can purchase a cheaper fully tracked returns label from us at item number 372027350478 we then email you a label to print off and attach to the parcel and take to your local post office.

Or finally you can just take to the post office and return it yourself but we do recommend you use a tracked service as we cannot refund items that do not arrive back here.

For damaged or faulty items please message us first with informing us of the issue. We can then send you a tracked returns label if we need the item back or advise what to do.