If you change your mind, or if any of our products fall below the standard you would expect and you wish to return the item within 30 working days, please notify us prior to returning.
Please clearly mark your parcel with your
Name and
eBay ID and
contact telephone number.
We aim to process your refund via PayPal within 7 working days of receiving the goods, providing they are undamaged and in a resalable condition.
Please note you may change your mind and cancel part or all of your order with us at any time up to 7 working days after you receive the item. Purchases made by the buyer will be liable to
25% Handling / Re-stocking Charge. Should you need to return an item, please contact us and we will forward our returns information to you.
Buyer Must Open A Returns Case Via eBay To Return The ItemAny damages must be reported to us within 24 hours for us to raise any claims with our courier. Any claims after 24 hours will be dismissed for a claim. We are fully compliant with the Distance Selling regulations.
We strive to offer a 5 out of 5 star service to all customers!
For any reason you are less than 100% satisfied with your transaction, we would love to hear from you to make it right!
We encourage our customers to contact us with any eBay related enquiries by using the eBay messaging system. We aim to reply to all messages within 24 hours.
Our eBay team is available
Monday - Saturday between
9.30am to 6.00pm.
Alternatively, you can contact us by sending us a message via eBay.