We accept only the following form of payment: PayPal. Please send your payment within 3 days of purchase or auction end.

Please note that the Unpaid Item Case" feature is automatically enforced on the 4th day that payment has not been received.
If payment still has not been received after eBay reminder an unpaid item" will be recorded in buyers account.

We accept PayPal e-checks. We will ship the item once the payment has cleared.

Sales Tax: We only collect local sales tax on orders shipped within California.

Shipping Time: Orders usually ship within 2 business days or faster from the time payment is received, unless otherwise noted  (Except on weekends & holidays).

Shipping cut off time for same day shipping is: 2:30pm PST.

APO, FPO, PPO: All items shipped to an APO, FPO, PPO will be shipped via Postal Service (USPS). Availability depending on individual listings.

P.O. Boxes: All address with a confirmed P.O. Box will be shipped via Postal Service (USPS). Availability depending on individual listings.

Shipping times depend on where you live. Transit times solely controlled by carriers themselves, so please anticipate delivery time. Typical delivery time for orders are 4-7 business days.
 
Purchases above $100.00 may require a signature at time delivery, we advise that someone (18+ older) be present at time of delivery - we are not responsible for missed and or re-scheduled delivery dates.

Please make sure a contact number is included in your eBay shipping information (to avoid delays in requesting it).

We can only ship to your confirmed Paypal Address.
 
International Shipping: Customs, VAT fees, import duties and or taxes charged by your country are buyers responsibility, these are NOT included in item/s price and or shipping charges at time of purchase. We recommend that you contact your local customs office for more information.

Importing items can cause significant delays in arrival times, we are not responsible for your countries customs office processing time and or carrier delays. Please consider this in your expected ship time.

We will NOT mark any package as a gift nor will we declare an amount other than the purchase price. It's against U.S. Postal (USPS) regulations, "so please don't ask".

International Orders please include contact number.

No store pick-ups for eBay items.

We have a 30 Day Return Policy from the day it ships.

All returns / exchanges must be in the same condition as when purchased. New merchandise must include all factory packaged materials - user manuals, blank warranty cards and all accessories.

Items returned that are incomplete or in any way significantly different from how they were sent to the buyer, are subject to a re-stocking fee .

Returns must have authorization number or they cannot be processed. Please contact us so we make sure your process is noted and on track.

Refund processing will take place once we receive and inspect your return regardless of reason for return.

Original Shipping fees (if applicable) are not refundable, unless otherwise noted.  

Q. How soon will you ship my package?

A. Orders usually ship within 2 business days or faster from the time payment is received, unless otherwise noted (Except on weekends & holidays).

Q. Do you combine shipping?

A. We are happy to combine shipping whenever possible. Please email us to see if your order combination can be combined.

Q. Can you ship to a different address than the one on my PayPal account?

A. Under PayPal's seller protection policy we are only able to ship to the address on the payment. The address must be confirmed or verified by PayPal.

Q. Are your items authentic?

A. All new products carry the full manufacturer's warranty. This applies to both hard goods and expendables. All our hard goods are official US-market inventory; in both cases any manufacturers' warranties apply in full.

If you have any questions, please email or call us. We strive to answer all questions and resolve any problems as quickly as possible.
 
Phone: (800) 450-7468 or (323) 465-2191    Attention: eBay Sales
 
Retail Store
Mel Pierce Camera & Digital
5645 Hollywood Blvd.
Hollywood, CA 90028

Retail Store Hours                                                                       Online / eBay Sales Dept. Hours
Monday through Friday: 9am - 6pm (Pacific Time)                    Monday through Friday: 10am - 5pm (Pacific Time)
Saturday: 10 - 5 pm                                                                       Saturday: Closed
Sunday: Closed                                                                              Sunday: Closed