Please feel free to contact us with your specific requests prior to purchase to check we can assist.
* WE WILL ALWAYS SUPPLY A PROOF FOR SIGN OFF PRIOR TO PRINTING & DESPATCH AND THIS MUST BE SIGNED OFF BEFORE YOUR ORDER CAN BE PROCESSED - PLEASE THEREFORE ENSURE YOU CHECK YOUR PERSONAL EMAIL ACCOUNT AND EBAY ACCOUNT FOR THE PROOF (USUALLY RECEIVED WITHIN 24 HOURS) *
DELIVERY:
Turnaround for these is approx 2-3 working days. They will always be despatched by courier on next day delivery when sent.
* TRACKING NUMBERS WILL ALWAYS BE PROVIDED ON EBAY FOR YOU TO CHECK THE DELIVERY PROGRESS *
Saturday & Sunday are not official working days but sometimes proofs are sent at the weekend, if however you have placed an order at the weekend or after 5.30pm Friday then please be advised not to worry if you haven't received contact as you will receive a proof Monday after the offices are open again
PROOFS:
PLEASE CHECK ALL PROOFS CAREFULLY. PROOFS MUST BE CHECKED FOR COPY, CONTENT & SPELLING AS CHIC BANNERS WILL NOT BE HELD RESPONSIBLE FOR APPROVED PROOFS THAT ARE LATER FOUND TO CONTAIN ERRORS.
PERSONALISATION:
AFTER PURCHASE - Ebay send you an automated email and this details the email details of where to send the personalisation - alternatively you can put this in the notes section when checking out or via Ebay messaging after purchase.
DAMAGE:
If when you receive your item it is damaged - please forward photographic evidence of the packaging and item immediately to our direct email so we can then instigate a claim with the relevant delivery company and supply a replacement if applicable. Claims need to be processed within 48 hours so it is imperative that we are notified immediately.
THESE BANNERS MAKE A VERY SPECIAL IMPRESSION AT YOUR VERY MEMORABLE EVENT AS YOU
WILL SEE FROM OUR VERY HIGH FEEDBACK RATING
CMYK/RGB NOTES:
If you design in RGB and convert to CMYK, no matter what conversion settings you use, your colours will shift when converted to CMYK for printing purposes. RGB has a much wider colour gamut than CMYK. There are millions more colours available on screen than can be mixed using four inks. Any out of gamut colours will be estimated to something that is within the printable range. If you are using bright colours on screen, specifically greens, blues and purples you are probably going to be disappointed. This applies whether you are converting final images in Photoshop or exporting a PDF with print settings. RGB is coloured light, CMYK is coloured ink. Any screen shows RGB because it has to. There is no ink in your monitor. However, a good calibrated monitor will show simulated CMYK. Working in CMYK mode will not display electric blues or radioactive greens. The final printed result will be much closer to what you see on screen. Therefore it is essential that your artwork is supplied in CMYK format as we cannot be held responsible for colour changes if we are required to convert to CMYK to print your artwork.