Are Snazaroo face paints suitable for sensitive skin?
All Snazaroo face paints are specially formulated to be fragrance-free and friendly to the most delicate skin. However, we recommend that before you start, you swipe a small test area on the inside of the arm or elbow.
Are Snazaroo face paints non-toxic?
All Snazaroo face paints are manufactured to be compliant with EU and US Toy Safety and cosmetic regulations. Snazaroo face paints are not classified as hazardous to health or the environment.
Are Snazaroo face paints suitable for vegans or for vegetarians?
Some of our Snazaroo face paints contain lanolin, an animal-derived ingredient. As such, our products cannot be categorised as vegan/vegetarian. However, the glyceryl stearate in our face paints does not contain any animal ingredients, and there are no other ingredients (other than lanolin) which are derived from animals in our face paints.
Are Snazaroo face paints safe for pregnant women?
Snazaroo face paints are compliant to cosmetic regulations. There are no known ingredients in Snazaroo face paints which are unsafe for pregnant women, but if you have any queries we suggest speaking to your medical doctor before use.
Are Snazaroo face paints tested on animals?
Snazaroo products have not been tested on animals.
Are Snazaroo face paints gluten-free and nut-free?
Snazaroo products do not contain any gluten or nuts. Although we have strict manufacturing procedures, our manufacturing facilities do not undergo routine nut testing, and therefore, we cannot support a nut-free claim.
What should I use to remove Snazaroo face paints?
All Snazaroo face paints are water-based, making them as easy to take off as they are a joy to put on! Simply remove with soap and warm water; there is no need for scrubbing or harsh removers. Gentle face wipes are appropriate for face paint removal as well.
How long can I keep Snazaroo face paints?
We recommend that you use your face paints within 18 months of opening.
Do you produce or sell rainbow cakes?
We do not manufacture rainbow cakes, as producing these requires touching the paints and cutting the paints by hand. All our products are manufactured in a cosmetic-friendly environment and are sealed with cosmetic film which is not touched by human hands until you, the consumer, peel it back to use the product for the first time.
What is the minimum age for children to be have their face painted?
Snazaroo face paints are safe for all ages, but we recommend face painting for children 3 years old and over. When painting younger children, we recommend a small motif on their cheek, hands or arms.
Does Snazaroo face paint wash out of clothes/fabric?
Snazaroo face paints are water-based and will wash out of most fabrics. However, please remember that due to the high pigment content, some colours may stain.
How long will the face paint stay on my face/body?
Face paint will stay on until you wash it off under normal circumstances. Always remove paint before going to bed.
Do you have a safety data sheet for your paint?
Yes. You can download a copy of our safety data by clicking here.
Will the face paint dry once applied?
Yes, face paint will dry to the touch once applied. However, it may rub off if something brushes up against it or if it comes into contact with water.
What do I need to start face painting?
Please visit the Beginner's Guide section of our website for helpful information, inspiration, and tips to get you started with your face painting adventures!
How many faces does an individual pot cover?
It is very difficult to calculate how many faces each pot can cover, as it varies depending on how thickly you apply the paint and how much of the face you want to cover.
As a guide:
1 x 18ml pot can cover anywhere from 50 to 100 full faces.
1 x 30ml pot can cover anywhere from 80 to 160 full faces.
1 x 75ml pot can cover anywhere from 200 to 400 full faces.
How many pots would I need to cover my whole body?
It is similarly difficult to calculate how much of the body each pot can cover; this will vary depending on how thickly you apply the paint.
As a guide:
1 x 18ml pot will easily cover 1 average size adult from head to toe.
If I am a face painter, do I need insurance?
We are asked on many occasions if face painters should take on public liability insurance and from where to obtain it. Our answer is always the same: Yes, is advisable for anybody wishing to start a face painting business to take out insurance. Many corporate clients would expect you to have this cover. High Street brokers should be able to obtain quotes for you.
Do you facilitate any courses? Where can I get a face painting certificate?
Please visit FACE for more information about face painting courses. FACE is a professional face painting organisation that may be able to point you in the right direction for courses and certificates.
Does Snazaroo face paint act as sunblock?
Snazaroo products do not act as any form of sunblock. Using sunblock under Snazaroo products is your own choice and doing so may make the face paint difficult to apply. We also cannot guarantee how this will affect the sunblock€™s performance.
Can I put the face paint in my hair?
Snazaroo face paints are designed for use on the face and body. People do use them in their hair as they are water-based. However, please be aware that some colours contain high pigment content and can be stubborn to wash out. It is also not advisable to apply dark colours to very light hair.
Can your products be purchased in-store?
Yes! Please consult the info@snazaroo.co.uk and a member of our team will get in touch with you.
I am a blogger. How can I review your products?
Please contact info@snazaroo.co.uk for further information.
COMMON FACE PAINTING ISSUES
Why is my face painting coming out streaky?
All Snazaroo face paints are water-based and only require a small amount of water to give a good, even coverage. Streaking is usually caused by adding too much water to your brush or sponge. Try using a little less water. For best results try using a high density make-up sponge as this will give you better coverage and will also reduce any streaking.
My face paint has gone very soft, what has caused this, and can I make it hard again?
This may have been caused by either:
1. Too much water being added, leading to the paint becoming soft and lumpy
2. Storing the paint in conditions which are too hot
To rectify this, try:
1. Drying off your paints with a clean kitchen towel. Doing so should absorb most of the moisture. Use a dabbing motion so as to reduce the amount of paint wasted.
2. Storing the paint in a very cool room. Doing so usually sets the paint hard again. If you face paint in hot weather you may want to invest in a small, cool bag which you can store your paints in during the day to stop them from getting too hot.
SPECIAL OFFERS & DISCOUNTS (Please read especially if your using the ebay app)
Special Offers and Promotional Discounts will only apply when items are paid for in one transaction. Items paid for singly (especially when using the ebay app) will not benefit from any special offers or discounts offered. WE WILL NOT issue refunds under any circumstances where buyers have paid in multiple transactions and therefore not qualified for the Offers/Discounts offered. It is the responsibility of the buyer to ensure the Offer/Discount has applied to their order BEFORE they pay. A Promotion that offers a discount when buying over a certain number of items will only apply when that number of single items has been 'Added To Basket' from a single item listing, or when that many variations from a drop down menu listing has been 'Added To Basket'. For Example if an item listed in a drop down menu says Napkins x 40 this would be regarded as 1 item and not 40. If a promotion offers a discount when 3 or more items are purchased, you would have to 'Add To Basket' 3 lots of Napkins x 40 to qualify.
PAYMENTS
We accept payment by paypal
All orders must be paid within 48 hours. An unpaid item case will be opened after 48 hours for all unpaid items.
POSTAGE (
The Free postage offered on this listing is Royal Mail 2nd class post. 1st class post is offered on the listing for items needed sooner then 6 working days.
1st class post is capped at £3.99 but you must request an invoice (if necessary and before you pay) and pay for all items in one transaction. We will not refund overpaid postage as we are charged an ebay fees and paypal fees on the total amount you pay which is not refunded if we refund you. So please select the correct postage rate when you checkout.
If you buy in multiple transactions your postage costs will be higher and overpaid postage will not be refunded due to the additional fees we incur for multiple transactions.
DISPATCH AND DELIVERY (
PLEASE READ: 1st and 2nd class standard and recorded delivery are NOT Guaranteed Delivery Services. The only delivery service Royal Mail will guarantee is TRACK & TRACE and EXPRESS DELIVERY (offered on every listing). All eBay delivery dates and our own delivery dates are ESTIMATES, they are NOT GUARANTEED delivery dates. During busier periods, such as Christmas and bank holidays some parcels may take longer then expected to arrive and we advise all buyers to be aware of this, and to allow extra time for your items to arrive. Although every effort is made on our part to get items out quickly, we do not deliver them ourselves and are therefore relying on Royal Mail to get them delivered on time. A recent face to face meeting with a Royal Mail representative confirmed that 98% of post arrives without issue, which does mean that 2% may get lost or delayed, which we unfortunately cannot do anything about. Please do not assume an item not received is an item not sent, please check your order history and if it has been marked as dispatched then please be assured it has been dispatched, and any delay thereafter is down to Royal Mail. We will do our best to resolve any issues arising from Royal Mail not delivering on time, but please remember a lost or delayed parcel is just as frustrating for us as it is for you.
We aim to dispatch all orders paid for by 12pm on the same day, otherwise orders will be dispatched on the following working day. If your order is urgent please email us and we will do our best to dispatch your items sooner.
All ebay delivery dates are € ESTIMATES€™ they are not actual or guaranteed delivery dates.
To avoid disappointment and to ensure buyers receive their items in good time, we advise all buyers allow the following number of days for delivery:
2nd class post €" please allow up to 6 working days from date of dispatch for delivery. If items are needed sooner please pay for 1st class post.
1st class post €" please allow up to 3 working days from date of dispatch for delivery. If items are needed sooner please pay for Next Day Delivery.
Next Day Delivery €" orders paid for by 12pm will be dispatched the same day (Monday to Friday excl bank holidays), orders paid for after 12pm will be dispatched the following working day. Please email us for a quote
MOBILE PHONE & IPAD USERS
Items purchased with the ebay app, will have to be purchased separately, because you cannot 'ADD TO BASKET' therefore you won't benefit from postage discounts or capped postage (where offered) and overpaid postage WILL NOT be refunded, due to the additional paypal fees we incur for multiple transactions. If your using an ipad/mobile phone please access ebay via the internet, NOT the ebay app, then you can 'ADD TO BASKET' and pay in one transaction and you will benefit from capped postage (where offered).
ITEMS NOT RECEIVED