100% Satisfaction guaranteed. Customer satisfaction is our top priority, and we want you to be completely satisfied with your purchase and with our service to you.
If you are not satisfied with your purchase, you may return the item in their original condition with original packaging and accessories within 30 days of delivery for a full refund (excluding the shipping costs). If the return is a result of our error (e.g. you received an incorrect item) we will pay for the return shipping cost.
Please include a note with your name, eBay ID, email address and the item number.
Please note that Return Policy only apply to racket / racquet. Stringing services are provided free and there are many factors that causes the string to break. Please provide us photo before cutting them off as we need to evaluate it is a miss hit or quality issue. Refund on stringing is subjective to how the string break.
We appreciate if you can send us a message via eBay message or email us on the return item, before the item is shipped back to us.
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