DESCRIPTION
The Finest quality incense sticks on the market hand rolled from the finest ingredients and Foil wrapped for extra freshness. Zamzam incense sticks have beautiful long lasting aromas. Each incense stick burns for over an hour and smells exactly as what it says on the pack. Each pack contains 18 incense sticks and are approximately 13" long.
The different types of scents listed below are:
African Cush, African Musk, African Rose, Angel Style, Baby Powder, Bakhoor, Black Coconut, Blue Coconut, Caribbean Breeze, Cherry, Cinnamon, Egyptian Musk, English Rose, Eucaplyptus, Frankincense, Frank & Myrrh, Jamaican Coconut, Jasmine, Ladies Night, Lavender, Lemongrass, Love Supreme, Millionaire, Moon Sparkle, Nag Champa, Obsession Style, One Love, Opium Style, Orange & Mandarin, Patchouli, Pink Sugar, Red Apple, Sandalwood, Strawberries, The Lick, Tropical Breeze, Vanilla, White Linen, White Musk, Ylang Ylang.
PLEASE NOTE: The above image is for illustration purposes only. You will only receive one pack for the scent you have chosen. If you require more than one pack you can increase the quantity.
Note: There is only 17 incense sticks per pack, the image is for illustration purposes only.
Please choose the different kinds of scents you would like from the drop-down menu.
You are buying Zam Zam Long Burning Foil Wrapped Incense Sticks.
These are brand new and made of the finest ingredients and are of the finest quality. Buy your today!
ABOUT US
At Sapphire Enterprises we make sure our customers are provided with a service which is quick and efficient. Our core values are based upon delivering a speedy service both in delivering orders and responding to any customer queries. We aim to provide quality products which meet the descriptions completely. If and when problems arise, which we accept can happen from time to time, we aim to rectify situations fairly and quickly. Our customer feedback which we are very proud of reflects the type of service delivered to all our customers.
DELIVERY & RETURNS
Delivery
All normal orders will be processed within 24 hours (Monday-Friday excluding Weekends, Bank Holidays, Public Holidays) of your order, for urgent deliveries we recommend Special Delivery as it is a Guaranteed Delivery on Next Working Day of Shipping.
We aim to dispatch all items before 3pm Monday-Friday on the same day. If ordered after 3pm on Friday your order may not be dispatched until the following Monday. Orders for customer's satisfactions and delivery accuracy we offer two delivery options.
1. Free Economy Service (3-5 Working Days Delivery)
2. Special Delivery Next Day Service
Undelivered Parcel:
If your parcel comes back to us due to any reason like addressee has gone away, no answer, address incomplete, address inaccessible, address unknown, refused, not called for or recipients (no one) available to sign the parcel to the delivery address, then the buyer is responsible for, the process of resending the parcel to the buyer again.
Please do not sign for and accept the parcel if you find the seal is opened or the packaging is damaged. We cannot accept responsibility for damaged items after they have been accepted.
Returns
If you are not happy with your item, please send it back to us within 30 days of receiving in its original packaging, unused and unworn condition. We will issue a full refund once we receive the item back. However please contact us with the details if an exchange is required and we will be more than happy to do so as long as we have it in stock, or a full refund is actioned. The buyer must return the goods at their own expense.
Please do not apply any tape or labels directly to the original boxes/packaging.
If it is a faulty item please contact us so we can resolve the problem for you.
All normal orders will be processed within 24 hours (Monday-Friday excluding Weekends, Bank Holidays, Public Holidays) of your order, for urgent deliveries we recommend Special Delivery as it is a Guaranteed Delivery on Next Working Day of Shipping.
We aim to dispatch all items before 3pm Monday-Friday on the same day. If ordered after 3pm on Friday your order may not be dispatched until the following Monday. Orders for customer's satisfactions and delivery accuracy we offer two delivery options.
1. Free Economy Service (3-5 Working Days Delivery)
2. Special Delivery Next Day Service
Undelivered Parcel:
If your parcel comes back to us due to any reason like addressee has gone away, no answer, address incomplete, address inaccessible, address unknown, refused, not called for or recipients (no one) available to sign the parcel to the delivery address, then the buyer is responsible for, the process of resending the parcel to the buyer again.
Please do not sign for and accept the parcel if you find the seal is opened or the packaging is damaged. We cannot accept responsibility for damaged items after they have been accepted.
Returns
If you are not happy with your item, please send it back to us within 30 days of receiving in its original packaging, unused and unworn condition. We will issue a full refund once we receive the item back. However please contact us with the details if an exchange is required and we will be more than happy to do so as long as we have it in stock, or a full refund is actioned. The buyer must return the goods at their own expense.
Please do not apply any tape or labels directly to the original boxes/packaging.
If it is a faulty item please contact us so we can resolve the problem for you.
PAYMENT
We only accept payment via Paypal. All major UK Credit & Debit are accepted via Paypal without the need to sign up. We do not accept cheques or postal order.
FAQ
Can you change my Delivery Address please?
Please message us via the eBay messaging system, however we cannot guarantee you the changing of the address because by the time your message reaches us we would have already processed your order and therefore we will not be able to change the details or address and therefore we cannot be held responsible.
To all customers please note when placing an order to be 100% sure of your Delivery Address with Full Name, House Number, Correct Postcode & Details on both eBay and PayPal Account are updated before confirming your order as once the submit button is pressed we cannot be held responsible for any changes that are needed as we would have already processed your order and therefore we will not be able to change details or address.
When can I expect delivery of my item?
All of our items are usually dispatched within 24 hours of your payment clearing (excluding Weekends & Bank Holidays). Please check our listings for specifics.
My Item is faulty, or I have received the wrong item?
We apologise in advance if this happens to you. Please contact us so we can resolve the issue in question.
I would like a Refund?
A full refund on the purchase price of the item will be provided if the item is returned within 30 days of the purchase date, and in its original condition.
Please message us via the eBay messaging system, however we cannot guarantee you the changing of the address because by the time your message reaches us we would have already processed your order and therefore we will not be able to change the details or address and therefore we cannot be held responsible.
To all customers please note when placing an order to be 100% sure of your Delivery Address with Full Name, House Number, Correct Postcode & Details on both eBay and PayPal Account are updated before confirming your order as once the submit button is pressed we cannot be held responsible for any changes that are needed as we would have already processed your order and therefore we will not be able to change details or address.
When can I expect delivery of my item?
All of our items are usually dispatched within 24 hours of your payment clearing (excluding Weekends & Bank Holidays). Please check our listings for specifics.
My Item is faulty, or I have received the wrong item?
We apologise in advance if this happens to you. Please contact us so we can resolve the issue in question.
I would like a Refund?
A full refund on the purchase price of the item will be provided if the item is returned within 30 days of the purchase date, and in its original condition.
CONTACT US
Should you have any questions or queries, please message us via eBay message service. We aim to answer all customer queries within 24 hours.
Please be patient if your enquiry requires further investigation, we are not ignoring you we need the full facts to make an informed reply.
Our customer service team is available between 10:30-6:00pm on weekdays and between 12:00-5pm on Saturdays. We may contact you at other times depending on the availability of our own customer service reps.
Please be patient if your enquiry requires further investigation, we are not ignoring you we need the full facts to make an informed reply.
Our customer service team is available between 10:30-6:00pm on weekdays and between 12:00-5pm on Saturdays. We may contact you at other times depending on the availability of our own customer service reps.
FEEDBACK
If you have a problem with your order, please contact us and we will do our best to resolve the situation.
Positive Feedback is left automatically when the goods have been purchased and paid for.
Before leaving negative feedback please give us the chance to resolve any issues.
Positive Feedback is left automatically when the goods have been purchased and paid for.
Before leaving negative feedback please give us the chance to resolve any issues.
WHY BUY FROM US?
