Before you buy this item, do your research to see if this is
what you need. We are distributors of this product, we are not experts in its
use or quality. All items are ordered from the manufacturer’s licensed
distributors, we do not sell fakes.
Please make sure that your address on eBay and Paypal is current
and correct. We are not responsible for any inaccuracy of your records. Read
the return policy carefully.
If you want combined shipping, please send us a request for
combined shipping BEFORE paying for your items. We combine shipping
by weight.
Some items sell out very fast, and we have to continue re-ordering
them. If you need your item immediately, please contact us and inquire about
the item's availability BEFORE placing your order.
Customer Support:
If you have any
questions, issues or concerns please contact us via eBay Message
Center, your questions will be answered within 24 hrs. We will not be
answering any email messages sent outside of eBay.
Order Cancellations and
Changes Policy:
Nordshoe works hard
to ship orders as quickly as possible. As a result, once an order has been
placed and paid for, it cannot be cancelled or changed in any
way. This includes changes to the shipping information or items in the
order. In the unlikely event that Nordshoe is unable to fulfill your
order, you will receive an email notice and your original form of payment
will be refunded as soon as possible.
Returns Policy:
Only UNUSED items
are accepted back for returns or exchanges.
Nordshoe return policy allows for products purchased from
Nordshoe and shipped to locations in the United States to be returned by
you after contacting Customer Support via the eBay Message Center during
the 30 day period following date of shipment by Nordshoe for a refund
of:
1. full purchase
price actually paid If you want to
return the item because you do not like it: shipping and handling charges are
not refundable. Same applies to items returned by the post office marked as
undeliverable. We’ll refund the price of the product only. If you want the item
shipped to the correct address, you will have to re-purchase it and pay
shipping again.
2. full purchase
price plus shipping If you have received damaged, defective
merchandise or wrongfully stocked order. Please notify Customer Service within
30 days.
The return instructions
may be obtained by contacting Nordshoe Customer Support via the eBay
Message Center. Products must be returned in the original packaging with a
tracking number available through US Postal Service. You are responsible for
and must prepay all shipping charges, and you shall assume all risk of loss or
damage to Product while in transit to Nordshoe. Damage and missing-part
restocking fees may apply. If you return a Product to Nordshoe (i) without
requesting a return instruction and approval from Nordshoe or (ii) beyond
the 30 period, or (iii) without proper packaging, Nordshoe retains the
right to either refuse delivery of such return or charge you a restocking
fee. Please allow up to three weeks for Nordshoe to credit your account.
Attention INTERNATIONAL Buyers: All international buyers are encouraged to inquire about adding insurance on items over $25 (additional $2 to $5 depending on the value of the purchase). For all international buyers, we're not responsible for any international customs fees or duties of the destination Country. Refuse of the package will lead to buyers $ 20% of the total price loss as shipping, insurance, and return delivery charges.