Payments:
Payment within 3 days of auction end please. If for any reason you cannot pay
within this time frame then please contact us via eBay messages. If an item is
not paid for within 7 days and no contact made then we will have no choice but
to lodge a non payer dispute with eBay. Paypal is the preferred method of
payment.
Shipping: Most
items are despatched same or next day, however once payment has been received
we promise to send the item/s within 2 days or sooner. Please contact us if you
need the item urgently/next day and we will do our very best to help you. If
you choose 2nd Class remember that Royal Mail’s delivery aim is 3-5 days. If
you find you have not received your items within 5 DAYS, please contact your
Local Sorting Office and see if they are holding the package for you. We
receive several returns per month claiming the item was not called for. This
usually means that Royal Mail couldn't put the item through your letterbox or
leave the item with you and returned it to the local sorting office where it is
held for 7 days and then returned to us. If a postman forgets to put a card
through your door, you will not receive your item, so please contact them in
the first instance to see if they are holding your package. Although Royal Mail
2nd Class Service is usually delivered within 2-3 days and 1st Class Service is
around 90% next day delivery, we have no control over delays in the Royal Mail
network, so please bear this in mind and allow up to 10 days before contacting
us. Officially Royal Mail won't class a package lost unless 15 business
(working) days have passed, but we will do our best to help you after 10 days.
Feedback: Should you have any problems, please give us
a chance to resolve any issues you may have before thinking about leaving
Neutral or Negative Feedback. If we are not aware of your problem, we can't
help you, so please send us a message via eBay. We value our customers
and customer service and will always help you to ensure you have a positive
buying experience with us.
Terms
of Sale: Our items are brand new and in perfect condition (unless
otherwise specified). Most items we sell are sealed in bags or boxes. We will
give as full and honest a description as possible within our listings. Our aim
is to give the best customer service possible as we feel it is extremely
important. If you have any problems please do let us know immediately via eBay
message and we will do everything we can to resolve any issues. Pictures are
used for reference only.
About
Us:
We have been involved in networking for many years. We source the best quality
and value for money products available. All our items are available in our ebay
shop. However if you cant find what you need drop us an eBay message as we have
other products available.
At Network Stop we have a huge
range of networking and structured cabling products, including Cat5e, Cat6,
Cat6A, (Ethernet Cables/Patch Cables & 305m Boxes) Modules, Panels,
Switches & many other accessories. If you cannot find what you need, please
contact us via eBay, as we may have the item or be able to get it for you.
We will try our best to answer
any technical questions/queries. Please feel free to contact us any time