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all orders take up to 3 days to fulfill (handling time) even priority & expedited shipping
all orders are shipped every Tuesdays & Thursdays
all orders are photographed before sealing package for proof of content
Domestic Shipping
once your tracking # is filled, can take 2 - 10 days
not responsible for Postal delays/forwarding
International Shipping
there are 2 stages for shipping
1. delivery to Country, can take 7 - 14 days
2. Customs Clearance, can take 1 - 14 days
Before Disputing an order, please message us
Damaged or Lost Packages
upon receiving damaged package, quickly message us a photo!
Packages can be classified as LOST PACKAGES if not delivered by 35 days, Italy and certain Countries are 60 days
a simple signature and date stating buyer never received the package is all we need
we can start this process on the 30th day for lost package
we can instantly start process for damaged packages
once we receive the signature form, we can either refund or send replacement on the 35th day
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• Returns accepted • Buyer should contact within 7 Days after receiving the item • Money back or exchange (buyer's choice)
• 20% Restocking fee on Return, 0% on Exchanges • Original shipping cost will not be refunded • Buyer pays return shipping • Buyer pays reshipping • Product must be returned in: original condition never used not folded nor wrinkled not peeled off wax paper in Original Packaging |