| Product
Description |
||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||
|
||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||
| Customer Service |
||||||||||||||||||||||||||
| We are here to help you. If you
have any problems with your item once
you have received it please contact us.
Please do not leave negative feedback without contacting us. We will do
our very best to resolve the issue. We appreciate your business! To start a return process on an item, please send us a message via ebay messaging system. Include the item title, invoice number and a detailed description of the problem. |
||||||||||||||||||||||||||
| Payment | ||||||||||||||||||||||||||
| We
accept payment via Paypal only. Please make payment within seven days
of checkout, after which we will initiate a return process. Please
ensure you have sufficient
funds before making your purchase. If for some reason you cannot pay,
please inform us so that we can make the proper arrangements
to cancel the transaction. When paying via Paypal please be aware that e-check's are sometimes used instead of instant transfers, this can happen when you do not have a credit card linked to your account or a credit card or other payment information has expired or changed. Please ensure your payment information is up to date with paypal before making your purchase. Your item will not ship until payment has cleared. Payments via e-check can take 6-8 business days to clear on average and sometimes longer. We will inform you if any additional delays are anticipated from Paypal. The item will not ship unless payment is made in full including all applicable taxes. All Canadian transactions will be subject to the following tax table:
International Buyers should note the following: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight company or when you pick the item up – do not confuse them for additional shipping charges.We do not mark merchandise values below value or mark items as “gifts” - US and International government regulations strictly prohibit such behaviour. If you are unsure about the total owing, please request an invoice before making payment. |
||||||||||||||||||||||||||
| Shipping |
||||||||||||||||||||||||||
| After
payment has cleared, the item will ship within 2 business days
to a
confirmed
Paypal address only. Please do not buy if you do not have a
confirmed address. Please contact
us
if
you have any questions regarding shipping. We do not ship on weekends
or holidays. Note: e-check's can take 6 - 8 business days to clear. Your item will only ship once payment has cleared. We are not responsible for clearing delays from your bank account to Paypal. When leaving feedback please rate us on our handling time from clearing date, not from payment initiated date. We do not charge handling on our shipping services. The price you see is the cost of shipping from the carrier only. Please remember a cheaper shipping service will take longer to get to you and a faster service will cost more. Please choose a shipping service that falls within your expectation or needs. You can have cheap or you can have fast shipping, but you cannot have both. For shipping time please rate us on our handling time and not the couriers time to get the package to you, the further you live from us the longer a package will take to get to you. If you have your tracking number within the 2 business days specified then we have done as much as we can, the rest is out of our hands. Please consider this when leaving your feedback in the DSR. We currently offer Expedited, Xpresspost and Priority Courier Services. Cheaper shipping services may be available, however they may not have tracking numbers or any coverage for lost or damaged goods. If you wish to have your item shipped using a less expensive method you will need to contact us and request availability and a shipping quote. We assume no responsibility or liability for these services and should your item be lost or damaged in transit you will have to deal with the consequences. US and International customers should always request a shipping quote. When making combined purchases please request a quote before making your purchase. The calculated shipping does not always take certain details into consideration, to ensure accurate rates please request a quote. We reserve the right to contact you with revised shipping costs should the rates displayed by ebay be innacurate for any reason. In such a case, you have the right to cancel the transaction or to pay the revised rates. Estimated delivery times between major centres in Canada and the USA (add 1-2 days handling time):
NOTE
:
These
service standards are not guaranteed. Service standards are estimates
of how long it will take for the mail to be delivered.
Contact us for shipping esitmates to your exact location or if a desired service type is not available in the listing. When making your purchase please select the shipping service that meets your needs or expectations. |
||||||||||||||||||||||||||
|
Pothast Technologies © 2017 |