* Measures: Metal Frame size is 17”x14” Inches. (Neon tube size is a little smaller than that, depend on the shape of the neon sign).

* 100% hand-made, gas-filled, real glass tube neon signs! NOT plastic tube lights or LED signs.

* Color: As shown in the picture; if you want another color, please contact with us before placing order and we will check if we can meet your requirement.

    (Please note that the color may vary slightly from the photo you see on your screen.)

* Warranty: Standard 1 year warranty

* Sign Type: Indoor Neon Sign and NOT Waterproof

* Package includes: 1 x Neon Sign, 1 x Metal Frame, 1x 1.5M Cord, 1x on/off Switch, Foam ,Chain and Transformer

* We prefer PayPal as the safest and easy online payment method.

* All products are double-checked before shipment. We will use soft foam to protect the sign in the box of the neon sign. If you found it broken when you receive it, please DON’T worry, we will send the replacement tube of the broken part for free, also with the installing instruction to be sent to your email address. If you feel uncomfortable to do this, please just let's know and we will send you a prepaid shipping label and issue full refund once item returned.

* If you receive the sign in good condition, but somehow you have changed your mind or do not like the sign received or want to RETURN the sign or bought the sign by mistake or no longer want the sign, please contact us, DO NOT open a return request. Under these circumstances, we will accept return of the sign and issue refund to you once the sign returned with return shipping charge deducted.

 * If you are not satisfied with our product, please just contact with us at your convenience before leaving negative feedback review or opening case. Thanks.

 * Please feel free to contact us if any custom neon sign requirement.