We want you to have the best experience with Lu-Kat Creations. That is why we only carry Best Quality Products!
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Returns
If you need to return your items please let me know by eBay message within 14 days of delivery. Returns are accepted for any reason provided that the items have not been used and are in the same condition as when dispatched. Returns for unwanted items, buyers will be liable for postage costs.
If you recieved damaged or faulty products, I will happily replace them for you. Please contact me via eBay messages how to proceed with replacement.
Cancellation
You have the legal right to cancel your contract with me up to 14 working days (not including Bank Holidays or weekends)from the day after you receive your goods. Please contact me via eBay messages for advice on how to proceed. You will need to pay for the cost of returning the item(s) as per returns policy mentioned above.