PLEASE READ ALL THE DESCRIPTION CAREFULLY BEFORE PURCHASING YOUR ITEM.

THE PART NUMBER OF YOUR OLD UNIT MUST MATCH THE PART YOU HAVE. IF, YOU ARE NOT SURE AND/OR IF THE PART NUMBER IS NOT LISTED THEN PLEASE CONTACT US FIRST.

OR, YOU CAN CALL THE DEALER (CALL CUSTOMER SERVICE) AND PROVIDE THEM YOUR VIN AND PART NUMBER WE HAVE IN OUR DESCRIPTION TO CONFIRM THAT THE ITEM IS COMPATIBLE WITH YOUR CAR.

THE ITEM LISTED CAME OUT OF A WORKING VEHICLE. ALL ITEMS HAVE BEEN TESTED BEFORE, AND ARE IN WORKING CONDITION PRIOR TO LISTING.

COMPLETE ITEM DESCRIPTION:

IN RARE INSTANCES THAT THE PART YOU ORDERED IS NOT WORKING PLEASE SEND THE FOLLOWING INFORMATION FOR A FULL REFUND:

• PICTURE OF THE PART THAT SHOWS THE PART NUMBER FROM YOUR OLD UNIT AND OUR UNIT SIDE BY SIDE

• DOCUMENTATION FROM YOUR DEALER EXPLAINING THE PROBLEM/DIAGNOSIS AS TO THE ISSUE WITH THE PART

PLEASE ATTACH THESE IN THE MESSAGE FOR DOCUMENTATION PURPOSES.

UPON CLICKING ON THE ‘BUY IT NOW’ BUTTON; YOU READ, UNDERSTOOD AND AGREE TO ALL OUR TERMS AS STATED IN OUR DESCRIPTION SHOULD YOU WISH TO RETURN YOUR ITEM.

RETURN POLICY:

• BUYER MUST RETURN THE ITEM IN ITS ORIGINAL CONDITION OR AS DESCRIBED ON OUR PAGE

• BUYER MUST SEND IN PROOF THAT PART NUMBERS AND/OR OTHER RELEVANT INFORMATION FOR THE ITEM MATCHES.

• ITEM MUST BE RETURNED WITHIN THE 14-DAY WARRANTY PERIOD

• WARRANTY IS VOIDED IF ITEM HAS BEEN OPENED AND/OR TAMPERED WITH

• BUYER ASSUMES RESPONSIBILITY FOR SHIPPING THE ITEM BACK TO US. THE BUYER PAYS FOR RETURN SHIPPING.

• ITEM WILL BE INSPECTED AFTER RETURN TO ENSURE IT IS IN ITS ORIGINAL CONDITION WHEN IT LEFT OUR WAREHOUSE.

• REFUND IS GIVEN AS SOON AS WE RECEIVE THE ITEM. REFUND IS GIVEN ONLY FOR THE PRICE YOU PAID FOR AND WILL NOT INCLUDE SHIPPING FEES.

RETURN ADDRESS:

CHATSWORTH, CA 91311

REFUND POLICY:

• REQUIREMENTS (SEE ABOVE) MUST BE SUBMITTED IN A MESSAGE TO QUALIFY FOR FULL REFUND.

• IF BUYER BOUGHT THE ITEM BY MISTAKE THEN A 25% RESTOCKING FEE WILL BE DEDUCTED FROM THE TOTAL AMOUNT PAID. (ITEM PRICE + SHIPPING PRICE)

• BUYER IS RESPONSIBLE FOR MATCHING PART NUMBERS AND/OR SERIAL NUMBERS OF THE CAR.

FOR RETURN/REFUND REQUESTS, PLEASE SEND US A MESSAGE 

BEFORE OPENING A RETURN REQUEST WITH eBAY.

CUSTOMER SERVICE:

WE STRIVE TO PROVIDE EXCELLENT SERVICE TO OUR CLIENTS AND SO WE REQUEST YOU CONTACT US FIRST (THROUGH EBAY MESSAGING) IF YOU HAVE A PROBLEM WITH YOUR ITEM. SOMEONE FROM OUR TEAM WILL GET BACK TO YOU AS SOON AS WE CAN. WE DO TRY TO RESPOND WITHIN 24HRS; HOWEVER, PLEASE ALLOW AT LEAST 48HRS RESPONSE TIME AS WE DO GET A LOT OF ORDERS AND INQUIRIES WITHIN THE DAY.

FOR QUESTIONS ABOUT THIS OR OTHER AUTOMOBILE USED PARTS, PLEASE CONTACT OUR STORE DIRECTLY DURING OFFICE HOURS.

THANK YOU FOR VISITING MY EBAY STORE

AVI HEN
AVI AUTO PARTS WAREHOUSE (SINCE 1991)
IMPORT AND DOMESTIC VEHICLES PARTS 
A/C COMPRESSOR / DISTRIBUTORS / ECM - ECU (COMPUTERS)/ AIR FLOW METERS 

OFFICE HOURS: M-F : 8:00 – 4:00 pm (PST)

WE ARE CLOSED ON WEEKENDS AND HOLIDAYS

PLEASE LEAVE POSITIVE FEEDBACK ON EBAY AND OUR SYSTEM AUTOMATICALLY GIVES YOU POSITIVE FEEDBACK.

BEFORE LEAVING NEGATIVE FEEDBACK, PLEASE HELP US RESOLVE OR FIX THE ISSUE WITHIN EBAY TIMEFRAMES.