All Bowerhaus pieces are packaged in our signature cotton drill pouches then placed in our grey boxes and tied closed with a grosgrain ribbon.
Return Policy:
All the products shown are 100% original brand names. We sell 100% genuine products of the highest quality and standard.
Our product range is aimed at customers who have already purchased or experienced a product and are aware of its individual characteristics such as smell, texture or colour etc. We cannot accept returns of products that have been opened, so please choose carefully. If necessary we suggest you try out the product at a local supplier before purchasing.
We guarantee a full money back refund if you receive a product with manufacturing defect or damaged during transit. To arrange refund you must contact us within 30 days of receipt of your order.
Please note that we are unable to accept a returned product if you have ordered the wrong item, changed your mind or found the same product at a lower price elsewhere. It is therefore very important that you place your order carefully.