We accept payment by PayPal, Card and Bank transfer or cash on collection only.
Standard delivery is FREE to most areas and takes 2-3 working days (M-F, between 8am to 5.30pm) once the order is paid (cleared funds). If you require a faster delivery service please contact our office and we can advise options available for your area.
The following areas are outside the FREE DELIVERY zone - please call our office for the surcharge applicable - the charge varies from between £10 to £100 per crate, so its important you contact our office first before making your purchase.
AB, BT, DD, DG, EH, FK, G, GY, HS, IM, IV, JE, KA, KW, KY, ML, PA, PH, PO30-41, TD AND ZE
METHOD - TAIL LIFT | KERBSIDE | MANUAL PALLET TRUCK
Deliveries are made by a 3rd party transport company using a tail-lift and hand-operated pump truck NOT by a vehicle with a crane.Deliveries can only be to the kerb-side or a driveway if circumstances allow. The lorry is typically 30ft long (approx size of a large fire engine).We cannot off-load onto gravel or loose areas, steep slopes or soil areas
"We want you to be 100% happy with your purchase and offer a 30 day "no quibble" guarantee"
If you change your mind, or the purchase is not suitable, you may notify us to cancel the contract within 30 days after the day of receipt of item(s) and you have a duty to take reasonable care of the item(s) until we receive the item(s) back. Some products may be subject to a restocking charge of up to 15% of the orginal sale value. Return posting costs will be at your expense or decucted if you wish for us to organise collection
Any Questions?
Please check this listing page carefully as the answer is usually there. If not, let us know and we'll try our hardest to reply within one working day often withing a few hours
- How should we contact you? Please use the eBay message system
- Can we call you before ordering on eBay? eBay do not allow a conversation until a transaction is made, often a customer will buy a sample so that we can dicuss your order, we will happily refund the sample cost if an order is subsequently placed
- How do you keep your prices so low? We have invested over the years in production facilities overseas, together with strategically placed warehouses and keeping low overheads - we cut the gloss without compromising on product or service
- You have a high feedback score - how do you keep this standard? Its a lot of hard work to be honest and a lot of work in the background to keep this high standard that we have set ourselves ! But its 100% worth it if we can help our customers find great products that transform their space whilst saving them money at the same time.
