Payment
- We prefer instant payment through PayPal.
- If you cannot pay immediately then please contact us and will discuss the payment options to suit you.
Shipping
- We tend to ship out the item the same day, if the purchase is made Mon-Fri, by Australia Post .
Terms Of Sale
- All the items that we sell comes with full 12 months of warranty
unless stated otherwise in the listing. If the item is Dead On Arrival
(DOA), you will be required to ship the item back to us within 7 days of
receiving the item by Registered Post by properly packaging it. We will
replace the item and ship it out promptly to you.
- An Invoice will be provided for Warranty purpose. Any warranty
claims after 7 days of receiving the goods will need to be taken up with
the Manufacturer of the item. If you need our assistance in contacting
the manufacturer, we will be more than happy to assist you.
- We leave a POSITIVE FEEDBACK for you as soon as we ship out the item
to you in GOOD FAITH. If for any reason, you are not 100% satisfied,
PLEASE contact us ASAP and will try to do our UTMOST BEST to address
your concern, for your TOTAL SATISFACTION. Kindly donot leave a NEUTRAL
or NEGATIVE FEEDBACK before even giving us a chance to address your
concern. We appreciate your business and WE ARE HERE ON EBAY TO ASSIST
YOU !
- We DONOT provide Refund/Exchange for "Change of Mind". Please do
your research before making a purchase. Refunding/Exchanging is a costly
process and involves the postage costs. And also once the item is
opened and used, it cannot be sold as a BRAND NEW item.
- In case of Refund, 10% Restocking Fee will apply and initial Postage
will also be deducted. In short, your return postage will not be
refunded. And if the refund/exchange is actioned, then buyer will be
responsible for the postage back and forth.
- Please contact use before purchase, if you are not sure about this policy.
- If by mistake a wrong item is supplied then we will be happy to pay you the postage back and forth.
About Us
- We are an Australian based company, owned and operated by
Australians since 1999. We specialize in Information Technology,
Telecommunications, Stationery and Office Supplies.
- We only sell products that are sourced from Australian Manufacturers
and Distributors. Our products comes with FULL AUSTRALIAN WARRANTY. We
donot source our products from Overseas and then sell in the local
Australian market.
- Our Motto is your 100% Satisfaction.