w00tl00t strives to make customer service our top priority and allows items to be returned to us with the following conditions:
- You must initiate a return request within 30 days of receiving the item.
- The item must be in the same physical condition that it was delivered in.
- The item must be in its original packaging (i.e. shrink-wrap intact, sealed, unpunched, etc).
- You are responsible for shipping costs. However, if you are returning an item
due to an error on our end, we will gladly reimburse the initial shipping cost you paid to receive the item.
- We
recommend that you insure your shipment and please include tracking.
You will not be reimbursed for an item that is lost in the mail and is
not received by w00tl00t.
Items and/or return requests that do not meet the above conditions will not be accepted.