Shipping / Delivery

We try to send the parcel same day if order received by 1pm except Monday. Our shipping policy is to dispatch the order next working day. Order received on Friday after 1pm will be posted out on Monday. We work and ship the orders from Monday to Friday. We use following shipping services where you will have an option to choose from at checkout.

Delivery within UK

1.      Free Delivery:

Service: Royal Mail 2^nd class / 48hrs tracked service, where order value is over £10 the parcel will be sent signed for delivery service.

Delivery time: 2-3 working days.

2.      Expedited Service:

Service: Royal Mail 1^st class signed for delivery service.

Delivery time: 1- 2 working days.

3.      Next Day delivery:

Service: Royal Mail special delivery 1pm service

Delivery time: Next working day by 1pm Monday to Saturday.

International Delivery:

Service: Royal Mail Standard Delivery service

Delivery time Europe: 5-10 working days

Delivery time for Rest of the World: 7-15 working days

Please note 98% our parcels get delivered within promised time, but sometime parcels do get delayed due to some exceptional circumstances i.e. mishandled by the courier, headed to wrong direction etc. In that cases we request our customers to wait 2-3 more working days for UK delivery and 3-7 working days for international delivery.

We offer and follow 30 days return policy. If you are not satisfied from a product with any reason, you may return the product to us within 30 days from the date of order for an exchange or full refund. We give the money back guarantee to all customers with these conditions that the returned item should be in same condition unworn, unused and undamaged.

The customer is responsible for the return shipping fees. The returned items should be sent back to us in an unspoiled, unworn and unused condition, carefully packed in the original package.

If you received a damaged / faulty product, we may offer a replacement (subject to availability) with a prepaid return postage bag to return the faulty / damaged product. In case you have received a defective or wrong item, please, contact us no later than 5 working days after you have received your order.

We are a friendly bunch of hard-working people who love to sell online by bringing trendy products with best prices. We have been selling through our online stores since 2013, so you could say we know what we are doing!

We provide You with high quality products from all around the globe. Our mission is to provide you access to great trendy products you can’t easily find elsewhere, at the best possible bargain prices. We have this business running for a long time now and so you can feel confident you are dealing with a business who really cares about their customers and their needs.

We have a Huge Variety of products ranging from Baby Products, Licensed Toys, Activity Toys, Summer Essential, Household Goods, Kitchen Gadgets, Seasonal Decoration Stuff, Travelling Essentials and many more. We source these items from different part of the world to our customers and take away any of those old geographical barriers that stopped these types of items landing right on your front door in the past.

Customer happiness, satisfaction and retention is our top priority. We do our best to provide our customers with the best customer Service and Help them for what they need.

Why from us:

We think that online platforms are full of competitors. So, we always take care to offer the best & competitive price to our customers. We don't do only product selling, we shed to increase process of our customers with consultancy services. In this process, we find solutions for increase the product value, service quality and variety of products. We take the order process with the fastest way, supply newest and the most fashionable and trendy products. We do offer 5-20% discount to our loyal and returning customers.

Business details

Business Name:

London Web World Limited

 

First name:

London Web World