Shipping:
· Our Shipping is FREE within the Continental United States ONLY
· We Do Not Ship to PO/APO Boxes, Hawaii or Alaska
· We ship internationally only packages that meet the size and weight requirements of eBay’s international shipping program.
· Please include a Physical Street Address. Shipping Address Must Be PayPal Verified.
· All items are shipped within 4 Days of Payment (Excludes Weekends and Holidays).
· Payment is expected within 2 days of your purchase.
· For large items that require Freight shipping a valid phone number is required to call and schedule for delivery.
Feedback:
We are a small, family business ….Most items ship directly from the suppliers. If an item becomes sold out or on back-order, you will be notified and given the option to wait for the item to come back in stock or to receive an immediate full refund.
· Customer Satisfaction is our TOP priority, PLEASE send a message direct to me through eBay messaging if an item is damaged, broken, or incorrect so we can promptly track and resolve any issues.
· Feedback is extremely important to us and eBay
· If you are satisfied with our transaction, please take a moment to leave Positive Feedback… Again, your satisfaction is our #1 Priority!
· Communication is the Key! If there are any issues, Please contact us BEFORE leaving a neutral or negative rating so that we may resolve any concerns. Contact me through eBay Messaging.
· Many issues are easily resolved by contacting the Seller before contacting eBay.
· We promise we can make you happy if you give just us a fair chance.
Return / Concerns:
· All items qualify for returns up to 14 days after your item is received.
· Buyer is responsible for return shipping on any item that is not damaged
· Please be sure this is an item you want before making a purchase. Customer service is our TOP priority!
· All items are IN STOCK at time of listing.
· Inventory on eBay changes constantly and it is impossible to maintain perfectly accurate count of all items. Please do not penalize us if we have to issue you a refund!.
· You must contact me to process the return with the supplier.
· Items must be in original condition and packaging.
· Damaged items can be exchanged (subject to availability) or refunded in full at your discretion.