White iPhone 5 LCD

Terms and Conditions of Purchase

1)    If the item is faulty in anyway, for a refund to be processed or a replacement to be sent you must send the item back, we offer free returns for faulty items

2)    Our screens are not manufactured by the original manufacturer, all items are OEM which means it is manufactured using the same materials used in the original process, please search for ORIGINAL screen if that is what you are after

3)    If your item has stopped working after it has been installed, this is normally because you may have dropped it or put water in it. If you are within the return period you can return it for a full refund

4)    Our screens may differ from the brightness level on your original screen, but it is a very close match. If you are unhappy with the brightness you can post it back using a free postage label for a full refund

5)    If you have cracked your item whilst installing it or ripped any cables, this is deemed as user error and the manufacturer doesn’t accept cracked screens under the warranty you will need to inform us of a crack within 2 days of the item being delivered

6)    Our screens don’t include touch ID Home button, you will need to put your original home button if you wish to use touch ID. On some occasions if the screen has not been collaborated touch ID may not work, please let us know and you can post it back for a free replacement using a free postage label

7)    Any free additions to your order E.G Screen protector, adhesive and tools are subject to availability. We normally include these on 99% of orders if it is stated in the listing

8)    If your item arrived cracked please contact us on the day it was delivered so we can arranged a replacement or refund, we will issue you a free postage label

9)    If your item is thicker than the original it may because your model number is slightly different, if this is the case can you please post it back for a refund or replacement, we will provide a free label

10) No instructions included

11) We advise the item is take to a repair shop and not done by your self

12) If you have purchased from us in the past we may not include another toolkit as this is for first time purchasers. If you need another toolkit please include a message when you checkout.

13) If we notice that you are a repair shop from either your username or address details, by either the words ‘Phone repair’ or ‘Tech Repair’ somewhere in your details, we may not include a free toolkit. Please let us know if you still need one.

14) We place a unique gold sticker on each item to reduce fraudulent returns

There are many different definitions to what ‘OEM’ means in the industry, to us it means that the product has been manufactured using the same materials (eg plastics, glass and metals) that the original manufacturer would have used during production. Please note that our screens are not manufactured by the original manufacturer but have been manufactured to the same specification as the original manufacturer. There may be slight differences eg Brightness level, but overall you can expect the high quality.