About Us
If there are any discrepancies between the description title and the listing content, please contact us for clarification before purchasing. We aim for maximum customer satisfaction! If you have any problems come to us first, we want to make it right. Just shoot us a message and we can work with you before opening a case or leaving negative feedback! We appreciate your business!
Payment
All payments are accepted via PayPal. We ask buyers to pay within 3 days of purchase. If you win a bid or offer, we ask you pay as soon as possible. We will take actions in the case that you forgo paying or take longer than three (3) days. Thank you.
Shipping
We strive to ship out everything within 1 business day of the purchase. We ship Monday - Friday. Nothing is shipped on Saturday or Sunday. Depending on your purchase and location, we will decide which carrier to use. If the item weights less than one (1) pounds, we will ship with USPS. Other items will go out with UPS or FedEx ground. If you require a faster shipping, please contact us.
Returns
Buyers who wish to cancel their order after the item has already been packaged or shipped will be subject to a 20% restocking fee. We offer returns and refund on items which are not as described.
Contact Us
Our office hours are Monday - Friday, 8:00 a.m. - 5:00 p.m. EST. We are always available for communications during these hours. Our response time during evenings, weekends, and holidays varies, but we will always be able to answer questions and provide support during normal business hours.
