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STORE POLICIES & TERMS OF SALE:
Tracking: Your tracking number can be found in โpurchase historyโ on your eBay buyer account. To see detailed tracking information, click on the tracking number. All orders are also traceable through your local tracking service using the tracking number provided. If your tracking information shows that your parcel has been delivered successfully, we will not accept cases or disputes raised.
International Buyers: Buyers are responsible for any import duties, taxes or other charges imposed by the receiving country. Occasionally delays may occur through customs security that can take up to 4 weeks for an item to arrive. Typically, items arrive much sooner. However, please understand it is out of our control. Your patience is greatly appreciated.
Broken or damaged products: This is very rare as all items are packaged extremely well, however if you receive a damaged package please take a photo of the packaging before it is opened, as well as the damaged product to provide proof of damage. If this information cannot be provided, unfortunately, a claim cannot be processed. We must be contacted for damage claims, through eBay messaging, within 24 hours of delivery.
Feedback:
Earning 5-star positive feedback is extremely important as an account holder on eBay for both Sellers & Buyers. We kindly ask that after you have received your item(s) and are satisfied, that you please leave a 5-star positive feedback. If you are not satisfied for any reason, please contact us before leaving negative and/or neutral feedback so that we may resolve the issue. In return, we will make it our priority to leave you 5-star positive feedback as well.
We thank you kindly for your business.
Returns:
in the same packaging it originally came in,