Ideal for use in cloakrooms and kitchens in offices, shops, student accommodation and domestic premises which have been extended and there is no central hot water system near by. One unit located under the kitchen sink is often used to supply hot water for light dishwashing in the kitchen sink and hand washing in the cloakroom basin Technical Specifications Outer Casing Easy clean, high impact plastic Heating Element Stainless steel flange type Thermostat Bulb type adj. to 75 C E setting approx. 50 C Water Tank Glass lined steel as standard. Stainless steel tank optional upgrade for 10 and 15 litre models. Anode Replaceable grey magnesium (inspect annually). Insulation High density polyurethane foam. Safety Overheat temperature protection 85 C (manual reset). Supplied pressure relief valve must be fitted in every case (set at 6 bar). Frost protection if power on. Optional thermostatic mixing valve to maintain hot water supplied to user at constant, safe temperature. IP Rating IPX4 Installation Site above or below the sink, but inlet and outlet must be at the top. Floor standing or wall mounted. Plumbing Must be installed by a suitably qualified person. It is recommended that flexible hoses are used for connection to facilitate future maintenance. Access to the thermal cut-out and element is located at base of the unit. Water connections 1/2 BSP (100mm apart centre to centre). Fittings required (not supplied): 2 x 1/2 male BSP to 15mm adapter for connection to pressure relief valve. 2 x 1/2 female BSP to 15mm adapter for connection to unit. Working water pressure 3 bar. Minimum water pressure 0.5 bar. Electrical Connection Installation must comply with current IEE regulations. Connection should be to a fused 13 amp spur. Cable pre-wired (1.5m). Approvals CE

All items are processed and dispatched only after the payment is cleared by your Paypal or Debit/Credit Card company. 

The items are delivered to you in accordance with the estimated delivery times shown in the individual listings unless we advise you otherwise. 

Delivery times, services and costs may vary depending on your geographical location. Please see our delivery information page for detailed delivery arrangements. 

You as a buyer are responsible for making appropriate arrangements to accept/sign the delivery. We are not responsible for any lost items left outside your door, neighbours or any other place where you have instructed us to do so. 

You are responsible for any return charges if you fail to accept the delivery and the product is returned to us. 

All prices are VAT inclusive. The prices of the products and delivery charges are shown in the listings.

Payments are accepted through Paypal and Debit/Credit. Orders are not processed until payments are cleared by Paypal or your Debit/Credit card company. 

For all auction items, payments must be made within 3 working days. Failure to do so will make your bid invalid and an unpaid strike will be registered against you according to eBay policies.

                                        

CUSTOMER SERVICES
OPENING HOURS	MONDAY TO FRIDAY 8AM TO 5PM
	RETURN ADDRESS:  PLUMB2U UNIT 1 EPSOM BUSINESS PARK KILN LANE EPSOM SURREY KT17 1JF

1)  Formation of contract between You & Us


When we list an item on our eBay Shop, we are making an offer to sell those items to you. A legal contract is formed between us when you click on the Buy it Now Button or place highest bid on a Product listed as Auction. 

A separate contract will be formed between us every time you click on Buy it Now Button or place highest bid on more than one products listed separately. 


2) Prices & Payments

All prices are VAT inclusive. The prices of the products are shown in the listing and any delivery charges are quoted in the listing as well. 

Payments are accepted through Paypal and Debit/Credit. Orders are not processed until payments are cleared by Paypal or your Debit/Credit card company. 

For all auction items, payments must be made within 3 working days. Failure to do so will make your bid invalid and an unpaid strike will be registered against you according to eBay policies. 


3) Delivery

All items are processed and dispatched only after the payment is cleared by your Paypal or Debit/Credit Card company. 

The items are delivered to you in accordance with the estimated delivery times shown in the individual listings unless we advise you otherwise. 

Delivery times, services and costs may vary depending on your geographical location. Please see our delivery information page for detailed delivery arrangements. 

You as a buyer are responsible for making appropriate arrangements to accept/sign the delivery. We are not responsible for any lost items left outside your door, neighbours or any other place where you have instructed us to do so. 

You are responsible for any return charges if you fail to accept the delivery and the product is returned to us.  


4) Cancellations/Returns

In case you change your mind

We are happy to accept returns should you decide to change your mind about a particular purchase. You can cancel your order within 7 days of receiving the item. You must inform us in writing about the cancellation of order as soon as possible. The product(s) must be returned to us as soon as reasonably possible at your own cost and should not take more than 14 days. You have an obligation to take care of the product and all it’s parts. The product must be returned in original packaging, sealed and in a saleable condition. A refund will only be issued after product is examined and deemed fit for restocking. We reserve the right to deduct any cost from your refund if the product is found in other than its original condition. 


If you want to cancel your item before it’s delivered to you, please contact us as soon as possible. We thrive to dispatch the orders as soon as we receive them, therefore, it might not always be possible to cancel your order. In case we are unable to cancel your order and you refuse to accept the delivery, the cost of return delivery will be deducted from your refund amount.  

Damaged or Faulty Products

We try our very best to send your items in perfect condition but if you receive a damaged item, please contact us as soon as possible. We use third party couriers and in very few cases the outer packaging gets damaged in the transit. However, if you are not satisfied with the product, please return it as soon as possible for a full refund. We might ask you to take photographs of the packaging so that we can investigate it with our courier. 

If you think the product is faulty and not functioning properly, please let us know as soon as possible. Majority of our products come with manufacturer’s warranty and the manufacturer will be able to help you in most cases by replacing or repairing your products. If advised by us, please return the items to us for a detailed examination, and if found faulty or damaged, we will process a refund or replace the item for you. Please make sure when you return faulty or damaged items, you include details about the fault or damage with your return delivery. 

Please take good care when packing the product for a return as we will not be responsible for any damage caused during the transit. Please include all the parts with the package as items with missing parts are no use to us and you may not be able to get your refund.  It is advised that you use tracked delivery services in order to keep track of the delivery. We will not be responsible if the item is lost during the return delivery. Please always include your name, order details, and the reasons for return when you return your items. 

In all instances, please do not return any items without contacting us first so that we can register your return in our system. Any items returned without contacting us beforehand will cause delays in processing your refund. 


5) Refunds

If you change your mind and return the product after cancelling the order within 7 days of receiving the item, a full refund will be made. The refund in this case will only be issued after examining the product for any damages or missing parts. A refund will be issued as soon as possible and will not take more 30 days. Please remember, you are responsible for cost of returning the items to us. 


In case of faulty or damaged products, a refund will only be issued after examining the returned items. We will inform you of your refund via email within a reasonable timeframe and in any case it will be processed within 30 days. 

The refund will only be made by using the same method originally used by you to place an order.