New in box.

It does look like someone started to open the bag but decided not to

• SOOTHING AROMATHERAPY PLUSH WRAP: Relieve muscle pain & tension & promote relaxation with this hot & cold plush wrap that envelops your shoulders & neck for a customized fit adaptable to any body type.
• USE HOT OR COLD: For heat therapy, warm it in the microwave for 30 second increments until warm. DO NOT OVERHEAT. For cold therapy, leave it in the freezer for 1 to 2 hours. This spa therapy is perfect for road trips, airplane flights, & hotel stays! To keep your wrap like new, stored it in a zippered plastic bag and keep out of warm, dark or moist places. Gift it to someone you love for Christmas or a holiday!
• HERBAL AROMATHERAPY: This wrap features an integrated herb blend that harnesses aromatherapy for overall relaxation. The blend includes lavender, chamomile, lemon grass, peppermint, flax seed & wheat.
• GREAT GIFTS FOR ALL OCCASIONS: Whether it's for yourself or a gift for someone special, check out our latest innovative products, from air purifiers to toys & games to luxury items for home or office!