The satisfaction of our customers comes first and making a return is quick and easy. If for any reason you are not satisfied with your order you can return the purchased product within 14 days from the delivery date through the ebay return procedure.
How does ebay return work?
- Enter "My eBay"
- Click on "Purchase History"
- Enter the "other actions" drop-down menu
- Click on "Return this item"
- Select the reason why you want to return the item, indicating a small description
- Click on "Request a refund"
The only conditions we require of you are inherent to the product:
- it must not have been used (only for size test, in the case of clothing, to avoid this type of return we recommend that you always consult the size chart before buying), so it must be intact
- it must not have suffered any kind of damage
- must have attached the tag and be equipped with its original packaging.
Returns will not be accepted without prior request through the "ebay return" procedure and the relative authorization from us.
| The eBay Feedback system serves to convey our impressions of the transaction to other users, if problems arise for any reason, contact us and together we will find a solution, mutual negative feedbacks only demonstrate inability to communicate.
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We really care about your comment and for this reason we would like to spend a few words to clarify some aspects of this tool.
The new ebay review system allows not only the release of the feedback but also a star rating to evaluate the quality of the seller.
1 or 2 stars is extremely bad, 3 and 4 stars is not enough, 5 stars is ENOUGH.
I invite you to evaluate this choice well as releasing a positive comment with 4 stars means not giving enough to the seller and therefore subjecting it to analysis by the ebay department. In case you have had any problems and are willing to leave negative or neutral comments or 1/2/3 stars, please contact us via ebay mail. We will be ready to solve any kind of problem! |
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