Return Policy :-
At Viva Home Decor, we want you to be 100% satisfied with your purchase. Our goal is to provide an enjoyable shopping experience that encourages you to shop with us for years to come.
What if I don't like something or it's not what I expected ?
Products must be returned in their original condition and packaging. Please repack your returns carefully. Refunds on returns will not be given on items that are not in their original package nor damaged due to poor packaging. You must obtain prior authorization for all returns. Once authorization is granted, ship the product to the warehouse address provided on your packing list, Ship the product to the warehouse address on your packing slip, using a carrier that will provide both a tracking number. If we are unable to confirm delivery of your item, this may result in the denial of a refund.
As per our policy on all listings: We regret that your shipping charges are non-refundable. If your purchase qualified for a free shipping program, the actual freight charge on your original order will be deducted from your return.
When will I receive credit for a return ?
Your credit/refund will be processed promptly. We make every attempt to process your return within 48 hours of receiving your package. Orders placed with a credit card will receive a refund to your credit card.