Shipping: Items are dispatched same or next day after payment has been processed, via Royal Mail 1st or 2nd class (usually 1-3 days for delivery). If you buy more than one item, your P&P charges are combined | Payment: PAY PAL, Bank transfer etc. | Returns: If you are not happy with your item, someone will be. You have a hassle-free 14 days to change your mind and return the items to us :) If there is something wrong with your order, please contact us first before leaving neutral or negative feedback. We will do our best to resolve any issues swiftly. Thank you. DWR |