Sometimes it may delay in courier service due to the holidays and bad weather. All of the products will be shipped out within 3 working days after we receive the payment and your contact phone number. We always ship to your paypal address, so if your shipping address is not matched with it, please note the address you want us to ship . For any problems caused by our side, we will reship or refund payment including shipping cost after we being notified within 48 hours. We don't accept to return 100% payment as size problems (so plz confirm your size before u order it), If you want to return, you will undertake the returned shipping cost. Payment by Paypal only! We only ship to the confirmed address provided by ebay .Please make sure your address on ebay matches with the address you would like us to ship before you pay. Items are described to the best of our abilities. Please simply contact us with eBay message directly when you have any problems before leave bad feedback or open case. We will be glad to reply and help you to solve any problems. All the emails will be answered within 48 hours (Monday to Friday). We do not work in holidays (including Saturday and Sunday), then emails and problems will be solved on Monday when we are back to office. Thanks for your kindly understanding! Welcome to shop here next time! 1.You can contact us by leaving us an txt message on Ebay 2.We will respond to each txt message within 24 hours every working days(within 36 hours on weekend). 3.We will provide you the best service, sincerely appreciated you would contact us to get a better solutions . 4.thank you so much to consider time difference, maybe we couldn't not reply to you in a timely manner.  |