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ALL BUYER :
PLEASE READ DESCRIPTION OF THE ITEM IS SUITABLE FOR YOUR WATCH BEFORE MAKING YOUR PURCHASE TO AVOID RETURN/EXCHANGE.
If you’re in any way dissatisfied, got the wrong item, or have any question with your purchase, please feel free to contact us via ebay messages and we will respond within 48 hours. We will try our best to resolve any issues you may have. We are committed to ensuring that you are completely satisfied with your purchase. There is no need to leave any feedback we are here to help.
International customers please note: All orders will ship with USPS First Class package and can be tracked!
Quality pays...The quality of our items far surpass the other sellers on eBay.
Shipping charges include handling and all items are sent fully insured to all customers.
Buy with confidence! Check out our feedback for quality merchandise, great customer service, and super fast shipping.
Please visit our store for other high quality watch parts & accessories.
All items ship within 24-48 hours after receiving confirmed payments except weekend and holidays.
We are an independent company and is not affiliated with any watch manufacturer or distributor. We are not affiliated with Rolex Watch USA Inc. Rolex is a Registered Trademark of Rolex USA Inc
Returns/Refunds:
You have 14 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 14 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!
All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your eBay ID.
We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement.
Shipping Charges that you paid are not refundable,Return shipping is to be paid by the Buyer.
Feedback:
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us.Please do not leave any negative or neutral feedback before contacting us,we will exert our most efforts to resolve your any problem more than you could thought.Contact us By Ebay not By Email as possible as you can, since they are not in same system and usually the buyer who contacts us by ebay will get the priority reply and help.
FAQ
Q: Will This Item Fit My Watch?
A: Yes, All Items We Sell Are Made To Fit The Watch They Are Advertised For. Make Sure You Read The Description In Full before Purchasing As Some Watches May Look The Same But There Is Some Variation Based On The Year The Watch Was Made.
Q: How Does The Quality Compared To Factory?
A: When We Manufacture Our Items, We Make Sure They Are Made To Fit Like Original, High Quality, & Excellent Craftsmanship.
Q: Do You Combine Shipping For Multiple Items Purchased?
A: We Combine Shipping For An Additional Charge. Buy All The Items You Need And Then Email Us For Combined Shipping. Please Refer To The Shipping Section Of The Auction, Which Is Located At The Top Of The Page.
Q: Will This Item Fit The Watches You Mention In Your Listings?
A: Yes, Our Description Of Every Item Is Accurate. So If It Says It Works On That Model, It Will Fit Perfectly For What It Is Advertised For.
Q: Does This Item Come With The Brand Name Markings/Logo?
A: No, All Of The Items We Sell Are Aftermarket. No Brand Name Markings/Logos Are On Any Items We Sell Nor Can We Get Them, So Please Do Not Ask Us.
Q: If This Item Does Not Fit My Watch, Can It Be Returned?
A: Yes, We Offer A 14 Day No Hassle Return Policy From The Date You Receive The Item. We Issue Refunds. (Item Price Minus Shipping Charges)
Q: How Quick Do You Ship?
A: Most Orders Are Shipped Next business Day If Payment Is Received By 3pm Central Time.Excluding Weekends And Holidays. Orders Processed On Friday Are Shipped Out Next Business Day!
Q: How Do I Check What Case Number And/Or Serial Number I Have On My Rolex Or Tudor?
A: Remove The Endpiece At The 12 O' Clock To Locate The Case Number And at 6 O' Clock To Locate The Serial Number.
Q: Do You Carry Any Other Parts For My Watch?
A: We Carry A Huge Variety Of Parts For Many High End Watches, Check Our Ebay Store For A Big Selection Or Email Us With Your Request.
Q: Do You Ship Worldwide?
A: Yes, We Ship All Over The World Except To: Afghanistan, Africa, APO/FPO, China, India.
Q: How Much Is Shipping On This Item?
A: Shipping Rates Can Be Found Under The Shipping & Payments Tab Located Above!
Q: Where Are Your Items Shipped From?
A: All Items Are Shipped From New York, USA.
Q: Can You Provide Me With The Tracking Number Of The Package Once Shipped?
A: Yes, Only Domestic Orders Are Emailed With Valid Tracking Numbers. International Orders Are Sent First Class Mail And Must Wait The Full 5-35 Day Time Frame With Tracking Number On The Package.
Q: I Have Left You Feedback But You Have Not Left Me Feedback, Why?
A: Our Automated Service Leaves It For You Within 24 Hours After You Have Left It For Us.
Q: Can I Call You To Ask Questions Or Pick Up The Item?
A: All Questions Are Answered By Email Only And We Only Do Mail Orders.
Q: What If I Have A Problem With The Item Not Fitting?
A: If For Any Reason You Have An Issue With The Item You Purchased, Please Email Us Using The Ebay Messaging System And Allow 24-48 Hours For Us To Resolve The Issue For You. Please Email Us Regarding Any Issue You May Have Before Leaving Any Feedback. We Are Here To Help And Resolve Any Issue You May Have.