Shipping Options

Your item will be shipped out via one of the following logistics providers:

• DHL Express
• FedEx
• Singapore Post (EMS) (Subject to availability)

Sea Freight options are available for larger shipments that exceed air freight limitations. Kindly ensure that all paperwork and custom documents are prepared before arrival at Destination Port.

Kindly let us know if you wish to use your own carrier/forwarder. Shipping charges will be waived but crating charges may still apply.

Tracking number will be provided upon shipping confirmation. Insurance will not be purchased unless requested for (additional charges apply).

Payment Methods

Payment can be made via:

• Bank Transfer (Preferred)
• PayPal
• Cash and Carry for Local Sale only

Duties & Taxes

• Local GST for Singapore Sales: 9%
• Import Duties: Buyer is responsible for all import duties & permits required.

Other Charges

Packing Charges

• Packing charges are free for all small and medium sized shipments.
• Crating charges will be imposed on items that are bulky, oversized, or sensitive in nature to ensure the safety of the cargo during shipment.

Kindly inform us if you have specific instructions for packing & we will do our best to comply. Additional charges may apply.

Cancellation Fees

• A 5% charge will be imposed on any cancellation after payment has been made as PayPal does not return us the initial transaction fee.

Return Policy

Kindly contact us within 14 days of receiving the item to be eligible for a refund of up to the item cost (excludes shipping, conditions apply).