PRODUCT COMES WITH A 30-DAY MONEY-BACK-GUARANTEE. Product has been checked, serviced, tested and confirmed fully functional by our in-house technician. All features and functions have been tested and confirmed working perfectly. Product comes with power cord only. Ink/cartridge/drum, USB cable, installation CD and user manual are not included. NO SHIPPING TO P.O.BOX, HAWAII, PUERTO RICO, THE VIRGIN ISLANDS, ALASKA, OR MILITARY BASES/INSTALLATIONS/ADDRESSES.