Welcome to RoughDiamondsByZhiya / ZHIYA DIAMONDS
Origin: - India
(WE GUARANTEE THAT THE DIAMONDS WE OFFER ARE CONFLICT FREE. WE ONLY SOURCE SOCIALLY RESPONSIBLE DIAMONDS.)
(Measurements, number of pieces and weight are close to approximation)
100% Genuine
Great quality for making Necklace, Earrings, Bracelet or any other jewelry.
Payment Details
We accept Payment through PayPal, the safest and easiest way of making online Payment. Please make Payment within 3 days of buying or winning your item. Otherwise we cannot guarantee the availability of your items.
Non-paying bidder will be reported if the item has not been paid within 30 days, Which can result in you being suspended indefinitely from eBay.
Shipping
Shipping is free. Order will be shipped through registered postal service which takes -5 weekss for delivery.
We will ship the items within 1-2 business days after receiving confirmed payments.
Tracking available for Registered Air mail for most of the countries. Registered mail requires signature on delivery so please ensure that there is someone to receive the pack on your address of delivery. If there is no one to receive the parcel at the time of delivery, the postman will leave a note at your home and you have to pick up the parcel from the post office yourself by providing the registration number and proof of your identity.
If the parcel is not picked up even after this it may be returned back to us as unclaimed.
Customer have to pay 18-20$ extra for Express shipping.
Terms and Conditions
You’ll ont getting the actual item as photo. Please kindly note that the photo is enlarged to show the detail of colour. Colour may not appear exactly as in real life due to variation between computer screen resolution & lights.
International Buyers – Please note import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer’s responsibility. We will not responsible for the delay of insufficient address or custom delay. Please check with your country’s custom office to determine what these additional costs will be prior to bidding/buying.
We accept no responsibility for shipping errors related to incorrect addressed custom delays custom charges.
We accept no responsibility for if the parcel is opened by the customs or mishandled.
We are not responsible for custom duties or any other charges being levied in the buyer’s country.
If parcel is returned or rejected due to custom clearance, wrong address or any reason, the buyer will pay for expenses incurred & reshipping.
If The Parcel is held by customs the buyer has to for the duties being levied by the customs, the buyer has to contact the customs & other related agencies to secure the realise of the parcel.
We only responsible for the parcel are lost by carrier than we return the full amount.
Return Policy
We want to ensure that you are completely satisfied with your purchase. If not, than please let us know before leaving any feedback & allow us to work with you to completely resolve any issues that you might be facing.
You can return the item for a full refund less shipping within 30 days of receipt.
100% satisfaction guaranteed. All returns must reach us within 30 days after the item was delivered to you.
We will issue a refund or sand a replacement within 3 business days of delivery back to us.
We will not pay the return shipping in all the cases. A buyer has to pay return shipping.
Feedback
We want you to love your purchased item. We are committed to 100% customer satisfaction, in case if you are not satisfied with your purchase; please give us a chance to resolve to issue.
Please contact us for any question or complaint and we will do our best to satisfy you with your purchase.
We will refund your money without any question. You just need to ship the purchased item back to us in the same state as it was shipped to you any damage.
Shipping charges will be borne by the buyer.
We believe in maintaining long term relationship with our each customer. So, your feedback is very important for us. If you are satisfied with your purchase, please leave us 5 star across all ratings
We will ship to the address which is updated as shipping address at PayPal account not on eBay, please ensure this is correct before payment. We are not responsible for wrong address.
!! THANK YOU!!