Almost all of our items have been pre-worn, pre-washed & may exhibit signs of previous wear. We will always attempt to display any flaws within the products through our detailed photographs or the item condition statement. Please do not expect second hand items to be like brand new. When shopping second hand there is always a small compromise on the condition of an item for price. If you ever have an issue with an items condition please don't hesitate to contact us.

Condition Categories:

1. Excellent Used Condition – Item shows few signs of previous wear. 2. Good Used Condition – Item shows minimal signs of wear however may still have minor defects. 3. Fair Used Condition – Item shows moderate signs of wear with some faults. 4. Worn Used Condition – Item shows heavy signs of wear with some major faults.

Example Product Faults:

Marks, stains, rips, pulls, holes, fading colours, bobbling fabric, thinning material, wear to material, missing buttons.

1. I found an article that interests me, I would like more information about it. How can I do?

For any additional information regarding our items, you can contact us via the Ebay message section, our customer service will be happy to answer you from 9.30 to 17.30. We try to provide our customers with all the information necessary for the purchase.

2. I found an article that I would like to buy, but do not have my size. How can I do?

Our garments are unique used pieces, only one size is available for each item. Every day we publish hundreds of new articles, so we recommend that you always keep up to date so you can find the article that suits your needs.

3. How do I know if your items are authentic?

Before publishing a product, our staff follows a very strict item for the control and study of each item, in order to guarantee its authenticity. It is very important that our customers feel satisfied with their purchases, therefore, we devote a lot of attention to checking our products. Furthermore, our decades of experience in the sector allows us to easily identify an inauthentic item.

4. Is it possible to negotiate on the price of an item?

The prices of our items are very competitive on the market, we try to offer our products at a fair price both in terms of quality and uniqueness. However, any proposal we welcome and evaluate.

5. Is it possible to reserve an article?

Unfortunately it is not possible for us to reserve one or more items on request as our products are unique pieces, which cannot be found on the market. Each item will be withdrawn from sale after payment of it.

6. And 'can request the return of one or more products?

Of course, you can request a return. The customer is given the right to withdraw within 14 days of receipt, we at Second Chancy extend the term to 30 days. To return an item that you are not fully satisfied with, all you need to do is contact us.

Second Chancy pays particular attention to the study and control of each of its products. In this regard, we have selected a team of experts for quality control as it is essential for us that our customers are fully satisfied with their purchases. We offer a 100% guarantee to our customers in case of dissatisfaction.

In particular, the authenticity control process of our products is based on 4 criteria: fabric quality, seams control, label and logo control.

Fabric quality

The first step to verify the authenticity of a garment is to touch the product. Often, fake products are much heavier than an authentic item. It is therefore important to evaluate the weight and the fabric as fake items are produced using poor quality fabrics that can hardly reproduce the sensation you get when you touch a branded product. An important element is also given by the comfort and wearability of the garment, considering that a fake product is more irregular and uncomfortable than an authentic one.

Check the seams

The big brands pay particular attention to the stitching of the products made. In fact, imprecise seams made up of threads sticking out are an important element to identify a fake garment. The color of the seams is also important for evaluating the authenticity of an article as the big brands use a cotton color matched to the product. It is also important to check that there are no smudges or traces of smudged glue.

Control of labels and logo

Fake goods manufacturers have become very adept at producing genuine-like labels. However, thanks to our experience it is very easy for us to identify non-authentic items. The first thing to consider is the font size and borders. All logos should appear symmetrical, thick and heavy, or precisely embroidered.

We also carefully examine the production labels of each item, noting the country of origin, the materials used, the size and the recommended washing method. Blurry or neglected-looking labels are a clear sign of a fake garment.

In general we can say that Second Chancy guarantees 100% authenticity and quality to its customers. Buying from us means being protected and not running any risk of finding non-authentic or poor quality garments in your hands.

Second Chancy was founded in 2019 by two partners with decades of experience in the Vintage sector. It aims to contrast with Fast Fashion for quality, quantity and price. To all this is added the uniqueness of the garments, as our company offers items that cannot be found on the market at a competitive price compared to the major brands.

Our reference markets are Europe and North America, thanks to our ability to relate to and reach anyone who wants to buy a quality Vintage garment.

All this is possible thanks to the professionalism and seriousness we offer to our customers who are assisted throughout the Pre and Post sales process.