2, We ship our items to USA via USPS/Fedex/UPS.
3, We can ship our items to worldwide via expedited shipping (4-7 working days) or registered mail with a tracking number.
4, Tracking number will be provided to you in 2-3 business days.
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1, If you are not 100% satisfied with your purchase, you can either return it for a full refund or exchange it for a replacement.
2, You can refund or exchange your purchase for up to 60 days from the purchase date. Refunded or exchanged products must be in the condition that you received them.
Return Policy:
1, We warrant our products for 1 year under normal, non-commercial use. During the first ninety (90) days from the date of purchase, we will repair or replace any defective product.
2, After ninety (90) days and up to one (1) year of purchase, we will, subject to inspection, repair the defective battery pack or replace it with a new or reconditioned unit. The return must be shipped prepaid. A shipping rebate will be extended to the customer in the event that a defect in material or workmanship is confirmed.
3, The warranty period is a year from the date of original purchase. A replacement item, if sent, does not restart, or in any way extend, the warranty period.
4, For battery pack or battery related products, cell capacity depletion over time under regular use is normal, and is not an indication of defect. A battery pack that retains eighty percent (80%) of its original capacity after twelve months is considered normal.
5, For battery pack or battery related products, warranty is void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar coded warranty label has been removed or tampered with.
6, Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the battery pack was originally purchased.
7, This warranty does not extend to devices, such as computers or cameras, that are powered by our battery packs. We shall not be held responsible for the improper use of our product(s).
The company consists of a young professional team of international business and the power of internet research and development, and can wholeheartedly provides customers with perfect energy solutions products at a reasonable price, with fast delivery and perfect fast professional service support. The products are exported to North America, Europe, Australia, Japan, Russia and other countries and regions. The company has been devoting themselves to improve the user experience, focusing on the upgrade of the overall sales skills and service, as well as expanding their international market share year after year.
The company adheres to the business philosophy of "innovating ideas, pursuing excellence, rapid improvement, sustainable management", and takes "quality is the first work", "the satisfaction of customers are our honor" as the eternal quality policy. Thanks for your order!