DOMESTIC ORDERS
- Express shipping is available and can be upgraded during eBay checkout.
- Orders typically take 1-2 business days to prepare and process prior to dispatch.
- Freight may take 1-10 business days from the date of dispatch to get delivered within Australia. It may take longer than this due to the circumstances being out of our control, such as Government restrictions or flight cancellations. If you have any concerns, please contact us in advance.
- Orders are neither dispatched nor delivered on weekends.
INTERNATIONAL ORDERS
- Shipping will be calculated automatically based on the delivery address.
- Orders outside of Australia may take up to 4 weeks or more due to circumstances being out of our control, such as Government restrictions or flight cancellations.
- The buyer will be responsible for any applicable import fees, duties, or taxes.
*You will be responsible for any applicable taxes and/or duties that may need to be paid upon delivery*
**Saturday and Sunday ARE NOT business days**
At SensorGal, We are not liable for any Customs or Import Duty charges. It is the customer's responsibility to check these charges before committing to buy.
At SensorGal, we offer free STANDARD Domestic shipping on the majority of our fixed-price items, and we deliver Australia-wide to all areas.
We are now shipping to countries all over the world if you have any questions please contact us.
Your item will be shipped to you via Australia Post or Sendle Couriers you will receive a unique tracking number sent through via your eBay sale once your purchase has been processed.
Items that are purchased and if payment has been received by 9.00 AM AEST will be dispatched on the same business day.
Buyers will be able to trace the delivery online at Australia Post or Sendle's tracking website with their unique tracking number.
- Please note that if there is not anyone available to sign at the time of delivery, the item may be left in a discreet location or a card may be left in your mailbox with your details to allow collection at your local Post Office or Depot.
- Buyers have the full responsibility to provide us with the correct delivery address and contact details on the checkout page before payment. Any changes to address after checkout need to be passed on to us as soon as possible by eBay messages.
- SensorGal is not liable for any delay, losses, and/or damage of items due to carrier and changes of delivery address after checkout, or mistakes made by buyers. This also includes failure to provide an answered phone number. Which may be used to contact the customer if the item is bulky or is sent by certain couriers.
- A re-delivery fee will be charged to buyers for items that are undeliverable and/or returned to the SensorGal warehouse due to an incorrect delivery address or unsuccessful delivery. Items will only be delivered during normal business hours (9 am to 5 pm) on weekdays.
Delivery is not available on weekends, public holidays, or after business hours.
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