Drawstring colors may vary.
CLOTHING:
Our pictures are captured in a professionally lit photo booth within our office, employing models to ensure the most accurate color representation. Nonetheless, please be aware that variations in monitor or screen settings may result in slight deviations in the actual color compared to what is displayed online.
RETURN POLICY
-You have 30 days to return items from the day you receive them.
-After 30 days, we can't accept returns.
-To return an item, make sure it's in the same condition as when you got it.
-If it was new in a box or had tags, it should still be new in the box with all tags on and no signs of use.
For Apparel:
-Underwear: If you open the sealed packaging of underwear, you'll receive a 50% refund.
-Clothing Tags: If clothing tags have been removed or show signs of being removed and reattached, you'll receive a 50% refund.
-Washed or Worn Clothing: If clothing appears to have been washed or worn, you'll receive a 50% refund.
Exchanging for another size (Apparel):
-We DO NOT accept exchanges
-If you need a different size, go ahead and purchase the desired size as a new order.
-We'll process a refund for the item you're returning once we receive it.
-The refund will be applied to your original order.
UNDELIVERABLE / INSUFFICIENT ADDRESSES / REFUSED PACKAGES
Deal Ninja does not cover shipping expenses for orders returned due to undeliverable or insufficient addresses. Once the carrier returns the order, we will issue a refund. However, any return shipping costs that we have to pay will be subtracted from the refund.
INTERNATIONAL RETURNS
We gladly accept international returns within 30 days. However, please note that the buyer is responsible for covering the cost of international return shipping, including international shipping charges and duties, which are non-refundable. The same return rules mentioned above will apply in these cases.
SHIPPING INFORMATION:
We aim to ship orders within 24 business hours of your purchase. If you place an order before 1 PM EST, it will be shipped on the same day. Orders made after 1 PM EST will be shipped on the next business day. Orders placed on Saturday, Sunday, or federal holidays will be shipped on the following business day.
For most orders within the U.S., we offer three shipping options: economy, standard, and expedited.
1 -Economy Shipping: This is free and allows the carrier up to 10 full business days to deliver your package.
2 -Standard Shipping: Typically takes between 3-7 business days.
3 -Expedited Shipping: Generally arrives within 2-5 business days.
Please select your preferred shipping method during checkout, as we are unable to change it after the order is placed.
Keep in mind that the delivery dates provided by eBay are estimates and delays can occur due to factors beyond our control, such as extreme weather, natural disasters, or peak seasons.
We utilize shipping services like UPS Mail Innovations, FedEx Ground, and FedEx SmartPost, which are determined based on package size and weight. For final delivery, UPS Mail Innovations and FedEx SmartPost hand off the package to your local USPS.
We it may take up to 72 hours for tracking information to be updated and synchronized between eBay and the carrier's website from the time it was picked up.
Orders with a value exceeding $150 will include signature confirmation for delivery when shipped by FedEx.
***You can't modify the shipping address once you've made the purchase. It's a good idea to ensure your preferred address is accurate during the checkout process before finalizing the purchase.***