AutoParts Store is located in Brisbane Queensland Australia.

- We accept payment by Pay Pal.
- Direct deposit to Our Bank.

We provide shipping with tracking Australia wide on all our Cylinder Head if you require an express post, warranty, signature on delivery or need your order delivered overseas please insert your requirement into "Buyers Note Box" at the checkout, an additional fee will be incurred for these extra services provided by the courier companies. Please contact APS for an accurate quote for delivery to your desired location.

Please note APS do not hold responsibility for shipping loss, theft or weather damages at a buyer's absent. Buyer holds full responsibility to track the item and be present on the date of delivery to receive the package.

Returns, Refunds & Warranty Policy 

Warranty

Please note APS do not hold responsibility for shipping loss or  damages due to standard shipping based on standard ATL (authority to leave).  APS  can supply additional services such as express post,  signature on delivery or warranty at customer's request at an extra cost provided by the courier company. If the purchased part has a  manufacturing defect and is within the manufacturers 12 months or 25,000  km (which come first) international warranty period, APS will either replace the item or refund the cost of the item for the life of  the published warranty. ***The part must be installed by a certified  mechanic, please note the warranty will be void if the parts are not  fitted by a certified mechanic who has the necessary skills and tools to perform the installation, and if a claim is made, the claim must be  accompanied by the certificate of the technician and a statement by the  technician outlining the fault & the solution with PayPal payment  invoice. In case of a manufacturing defect please do not return the item without getting any confirmation from APS, after confirmation the part  must be sent back to APS and a new item will be sent if the  manufacturer is satisfied the warranty conditions have been met. 

APS will refund the return postage charge upon receipt of the  faulty part if the part is sent back according to APS accepted “Return, Refund & Warranty policy”. 

Returns & Refunds 

If parts are wrongly supplied by APS, we will ask the customer  to return the part to APS within 7 days, as new condition in  its undamaged packaging. Once receiving the part, the correct part will  be sent at no charge to the customer, APS will refund the  return postage charge upon receipt if the part sent back according to APS Accepted “Return, Refund & Warranty Policy”. 

Disclaimer 

APS will not issue return, refund or exchange for wrongly ordered parts. It is imperative to ensure the parts are correct before making the  payment. APS takes no responsibility for parts that are  supplied correctly according to the order and confirmed at the time of  payment but later found to be wrongly ordered by the customer. Where  there is a problem with your product please follow these steps. 

1. Contact APS immediately, let us know what's wrong. 

2. Take clear pictures of the damaged part or defect area which can clearly prove it's been damaged. 

3. Pack all the parts back to the packing boxes as you received. 

4. Send following documents to our email address 

     a. Copy of the invoice you received for cylinder head installation. 

     b. Copy of Certified mechanics trade certificate 

     c. Mechanics statement, stating fault/damage/defect and the solution. 

    d. Pictures of the fault/damaged/defect area 

     e. Copy of PayPal invoice 

     f. eBay user ID

5. Please attached these documents and send a message to eBay for the record. 

6.  Please get the confirmation and shipping label to return your faulty parts